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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client accounts and developing campaign strategies in digital advertising, with a strong focus on customer success and relationship management. Proficient in data analysis and communication, with a solid foundation in e-commerce and digital marketing.
Highest-signal resume keywords
Digital Advertising ExperienceClient Facing RolesCampaign Strategy DevelopmentCommercial AcumenProficiency in Spanish and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisCampaign ManagementCustomer Support ToolsDigital MarketingE-Commerce
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsMulti-TaskingPositive Attitude
Tools & Technologies
MS OfficeGoogle Workspace
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
AdTechPerformance CampaignsAwareness CampaignsCustomer SuccessSales Collaboration
About the role
Key responsibilities & impact- Manage a portfolio of client accounts
- Cooperate with the largest brands from the market in Spain
- Meet clients face-to-face regularly to ensure premium customer service
- Create campaign strategies in a variety of industries based on data analysis, creativity, and client needs
- Adhere to company campaign-management goals, including campaign margin and scale
- Respond to customer requests and inquiries professionally and promptly
- Report campaign status for largest clients and provide improvement ideas to the direct manager for cross-sell and upsell
- Support customer success and long-term relationships
- Provide information regarding company services and products
- Assist customers with launching ad campaigns
- Obtain, review, and process orders; ensure timely payments for services
- Work closely with sales and technical account management teams
Requirements
What you’ll need- Experience (5+ years) in digital advertising in client facing roles
- Preferably experience working in AdTech, advertiser or agency (online area), both on performance and awareness campaigns
- Bachelor’s degree or similar
- Strong commercial acumen
- Interest in digital marketing/e-commerce
- Working experience with MS Office and Google Workspace
- Knowledge of customer support tools and processes
- Ability to identify and understand customer needs and requirements
- Excellent analytical and problem-solving skills
- Well-developed verbal and written communication skills
- Multi-tasking, high level of energy, resourcefulness
- High level of motivation and willingness to learn
- Positive, can-do attitude
- Proficiency in Spanish and advanced command of English (C1 level)
Benefits
Comp & perks- Competitive salary plus bonus scheme and personal development budgets
- Flexible working arrangements ensuring a real work-life balance
- Meal vouchers with a daily allowance
- Option to work from a co-working space in Madrid or Barcelona at any time
- An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel
- Numerous opportunities to build your own path of self-development
- Unique learning opportunities from commercial and HQ business support teams
- Team building events and trips away
- Work in a truly international environment