Customer Success Intern

Rue des Vignerons

. Respond to inquiries from individual and professional customers .

Posted 10/19/2026internshipToulouse • FranceEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and a proactive approach to customer service, with a focus on improving customer journeys and resolving disputes. Proficient in using HubSpot CRM to manage inquiries and enhance operational efficiency.

Highest-signal resume keywords

HubSpot CRM ExperienceCustomer Service SkillsEvent Planning AssistanceBilingual in FrenchOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

MotivatedEager to Learn

Tools & Technologies

HubSpot CRM

Certifications & Qualifications

Internship Agreement

Industry Keywords

Customer SatisfactionProblem ResolutionEvent PlanningCustomer Journey ImprovementPartner Relationship Development

About the role

Key responsibilities & impact

Respond to inquiries from individual and professional customers
Assist customers with event planning and group or bespoke bookings
Advise users and follow up on their requests
Contribute to customer satisfaction and problem resolution
Identify opportunities to improve the customer journey
Structure request handling and create reports to track activity
Use and contribute to the operation of the HubSpot CRM
Help improve tools and working methods
Process winery reservation cancellations
Assist wineries with their use of the platform
Help monitor partner registrations
Ensure winery profile pages are kept up to date
Contribute to resolving customer disputes with partners
Work alongside Account Managers to develop relationships with partner wineries

Requirements

What you’ll need

Organized, motivated, and eager to learn
Available from January 2027
An internship agreement is required for a six-month internship
35 hours per week
Experience with, or the ability to use, a CRM—particularly HubSpot—is preferred for this role
French is required to respond to customer and partner inquiries

Benefits

Comp & perks

Internship allowance: 15% of the monthly Social Security ceiling
Meal vouchers
50% reimbursement of the public transport pass, in accordance with applicable terms
Computer equipment provided
Optional remote work: 2 days per week, on Mondays and Fridays