Inside Sales Representative

Rugs Inc

. Support and assist the Sales Representative/Director in increasing sales volume and expanding customer and market penetration for new business within an assigned Annie Selke wholesale territory .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and sales skills, with the ability to analyze sales data and identify trends to maximize sales opportunities. Proficient in managing customer inquiries and complaints while collaborating effectively with territory representatives to achieve sales goals.

Highest-signal resume keywords

Customer Service ExperienceSales ExperienceAnalytical SkillsMicrosoft Office ProficiencyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales AnalysisOrder ManagementProblem-SolvingData AnalysisUpselling Techniques

Soft Skills

Interpersonal SkillsEffective CommunicationCustomer Interaction

Tools & Technologies

Spreadsheet ApplicationsCompany Systems

Industry Keywords

Consumer Goods MarketSales VolumeMarket PenetrationTrade ShowsCustomer Demonstrations

About the role

Key responsibilities & impact

Support and assist the Sales Representative/Director in increasing sales volume and expanding customer and market penetration for new business within an assigned Annie Selke wholesale territory
Respond to customer service inquiries and resolve complaints
Partner with territory representatives to identify sales opportunities and deliver high-quality customer support
Use company systems to provide updates and manage orders daily
Provide proactive support and service regarding catalog receipt, shipment status, MRL and NR communications, new-product introductions, and marketing or merchandising suggestions
Collaborate with territory representatives to increase sales and achieve territory goals
Analyze sales across brokers, accounts, product lines, and sales programs to identify trends and maximize sales
Support regional trade shows, customer demonstrations, and educational tours
Conduct outbound calls for seasonal upselling, new-product introductions, and promotional opportunities
Manage customer complaints involving incorrect items, damaged shipments, and shipping costs
Centralize reseller product and service inquiries
Perform other assigned duties and follow company safety policies and procedures

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and relevant experience
At least three years of customer service and/or sales experience
Excellent customer service and sales skills
Ability to interact effectively with customers at all levels, determine needs, resolve issues, and support sales opportunities
Excellent written and verbal communication skills
Strong analytical and problem-solving skills
Strong computer skills, including proficiency with spreadsheet applications
Preferred: customer service and/or sales experience in the consumer goods market
Preferred: proficiency with Microsoft Office, particularly spreadsheet applications
Some assigned territories may require regular evening hours
May periodically be required to work more than 40 hours per week as business needs require
Occasional travel for sales-related business, including future trade shows
Must follow all company safety policies and procedures

Benefits

Comp & perks

A culture that promotes a healthy work/life balance
Benefits package offered to all eligible full-time employees, including medical, dental, vision, PTO, and 401(k)
Exposure to career advancement opportunities across all departments
Generous employee discount usable across the house of brands