Billing Support Specialist

Rula

. Manage assigned payers on the Revenue Cycle Management team .

Posted 10/30/2026full-timeRemote • United StatesJuniorMid-Level💰 $55,000 - $61,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Cycle Management, focusing on claim processing, denial resolution, and operational efficiency. Proficient in utilizing data-driven insights to enhance workflows and improve claim outcomes in the healthcare billing domain.

Highest-signal resume keywords

Revenue Cycle ManagementClaim ProcessingDenial Language and Carrier CARC CodesElectronic Health Record (EHR) SystemsHealthcare Billing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim ResolutionInsurance Policies UnderstandingData AnalysisMedical Coding KnowledgeCritical Thinking

Soft Skills

Attention to DetailMultitaskingProblem SolvingCollaborationCommunication

Tools & Technologies

Google SheetsExcelAdvancedMDEClinicalWorksAthenahealth

Certifications & Qualifications

CPC Certification

Industry Keywords

Healthcare BillingInsurancePatient RelationsMedical ClaimsMental/Behavioral Health

About the role

Key responsibilities & impact

Manage assigned payers on the Revenue Cycle Management team
Investigate claim denials
Navigate evolving payer requirements
Ensure complex claims are prioritized and resolved accurately
Partner with cross-functional teams to investigate operational and denial trends
Identify opportunities to optimize workflows and claim outcomes
Serve as the pod’s go-to expert for payer workflows, claim resolutions, and operational standards
Help guide new-hire onboarding
Resolve team questions
Elevate performance by embedding best practices across the pod
Improve processes through data-driven insights
Enhance revenue cycle efficiency and operational performance

Requirements

What you’ll need

2+ years experience in a healthcare billing, insurance, patient relations, or medical claims role
Comprehensive understanding of insurance policies, claim processing, appeals, and recoupment procedures
Thorough knowledge of Denial Language and Carrier CARC Codes
Expert understanding of The Life Cycle of a Claim
Ability to apply critical thinking to evaluate complex cases, identify solutions, and make informed decisions
Intermediate proficiency with Google Sheets/Excel, including formatting data, creating basic charts, and creating pivot tables independently
Must be based in the United States; currently not hiring in Hawaii
Previous experience billing and collecting in mental/behavioral health space (preferred)
Working knowledge of medical coding, including identifying coding-related denials, recognizing billing discrepancies, and supporting claim resolution (CPC certification a plus)
Proficiency with electronic health record (EHR) systems, billing software, and platforms such as AdvancedMD, eClinicalWorks, and athenahealth (preferred)
Ability to multitask, prioritize workloads, maintain high attention to detail, and meet tight deadlines in a fast-paced environment (preferred)
2+ years of experience interacting with offshore vendors (preferred)

Benefits

Comp & perks

100% remote work environment
Attractive pay and benefits
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access
Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP)
Quarterly department stipend for team-building activities or in-person gatherings
Community and employee resource groups
New hire home office stipend
$50 monthly stipend to help cover internet or cell phone expenses
Year-round wellness initiatives
$50/month wellness stipend
Equity
Full transparency of pay ranges regardless of where you live in the United States