Rula

Operations

• Accelerate the expansion of in-person behavioral healthcare
• Lead efforts to scale in-person psychiatry services
• Build a robust office safety and suitability program
• Serve as the operational lead and subject matter expert for in-person psychiatry
• Partner with supply teams to establish provider acquisition channels
• Design compelling value propositions
• Craft demand generation strategies
• Maintain regulatory compliance across target markets
• Own new high-impact initiatives as the in-person care model scales and strategic priorities evolve

Strategy & Operations Manager

Full-stack Engineer

• Join Rula’s Provider Growth, Acquisition & Supply Management team
• Ensure Rula has the right providers to meet patient demand
• Drive impact on how providers find Rula, onboard, and build sustainable and flexible practices on the platform
• Increase provider supply where it matters and reduce friction in provider care delivery
• Shape provider growth and activation direction by bringing order to ambiguity
• Design robust systems and deliver software that directly impacts provider experience
• Identify problems, move quickly, and help build the right product solutions
• Build and maintain scalable production web applications
• Lead initiatives across multiple teams and influence technical strategy
• Contribute to code reviews, technical documentation, and mentoring of junior engineers

Staff Software Engineer – Provider Growth, Activation

Sales

• Lead and develop a field team of Account Executives
• Drive the Rula mental healthcare mission through provider sales
• Build referral partnerships inside medical practices across the Western United States
• Turn provider interest into active referral partnerships that connect patients with needed care
• Coach the team in the field through provider behavior-change conversations
• Ensure signed practices become active referral partners
• Equip providers with tools to connect patients to behavioral health care
• Maintain the connection between primary care and mental health care
• Hold the team accountable for field activity metrics and revenue outcomes
• Conduct team ride-alongs and support practice-level activation
• Travel approximately 50% or more within the territory
• Report directly to the Director of Provider Group Sales

Senior Manager, Healthcare Provider Sales

• Build and evolve scalable referral pathways for partners
• Develop systems for referral management, partner data management, and patient booking experiences
• Design durable systems and deliver software impacting partner referrals and patient care experiences
• Partner with the Engineering Manager, product managers, designers, and engineers on technical decisions
• Lead complex technical projects across teams
• Mentor engineers, unblock peers, and raise the technical bar across Rula
• Leverage AI-assisted development tools such as Claude Code to improve velocity and decrease time-to-value
• Shape technical scope, estimates, execution, and evolving roadmaps

Staff Software Engineer – Referrals, Conversions

Business Operations

• Spearhead impactful, complex, and strategic cross-functional projects driving Rula’s continued growth
• Set mental models and decompose complex problems
• Make recommendations using self-served data
• Establish project requirements
• Own business-critical projects end-to-end
• Coordinate cross-functional partners and execute independently
• Convert big-picture ideas into scaled and streamlined execution
• Align multidisciplinary teams and drive measurable impact
• Improve mental health and shape Rula’s long-term trajectory

Senior Business Operations Manager

Program Manager

• Support and strengthen Rula's Compliance program
• Report to the Director of Compliance
• Support the company's day-to-day compliance needs
• Provide compliance advisory support to business stakeholders
• Independently perform compliance investigations
• Assist with auditing and monitoring activities
• Advance policy governance and development
• Translate regulations into practical guidance balancing risk and business needs
• Collaborate with business stakeholders and Legal on compliance concerns and risks

Compliance Manager – Program Operations

• Build and scale AI/ML-powered patient experiences for matching, ranking, recommendations, onboarding, and personalization
• Develop and improve production models and AI-powered systems
• Build critical reusable capabilities for Patient Engineering
• Partner with Rula’s ML team on shared infrastructure, models, standards, and architectural decisions
• Identify and solve high-leverage Applied AI problems across models, reusable capabilities, and existing systems
• Determine whether problems are best addressed with custom ML, foundation models/AI services, deterministic software, or hybrid approaches
• Enable Patient Engineering to deliver better intelligent experiences
• Create a strong technical partnership with the ML team
• Improve models, reusable capabilities, and the speed and quality of AI/ML-powered patient experience delivery

Senior Staff Engineer – Applied AI

Engineering Manager

• Enable Rula’s AI Engineering team through technical leadership across applied product capabilities and foundational ML platforms
• Guide a highly AI-native group of Senior and Staff engineers
• Rapidly deliver user-facing features such as transcript summarization and search relevance
• Architect core AI/ML infrastructure such as feature stores and AI observability platforms
• Apply strong execution speed, Radical Candor in coaching, and rigorous clinical safety judgment
• Ensure AI solutions and models scale safely
• Shape Rula’s AI engineering culture and drive technological synergy to transform mental healthcare delivery and experience

Engineering Manager – AI/ML

• Join Rula’s Patient Onboarding team, which owns the journey from first interaction through registration, insurance verification, and starting care
• Write production code as a hands-on technical leader
• Lead complex initiatives across product areas
• Improve the technical foundations the team builds on
• Provide strong technical direction and help engineers move faster through modern AI-enabled development practices
• Collaborate closely with Product, Design, and Analytics
• Own what the team builds and how it builds it
• Improve a critical part of Rula’s patient experience
• Shape systems and engineering practices that help connect more people to mental healthcare

Staff Software Engineer

Credentialing Specialist

• Support Rula's mission to make mental healthcare more accessible
• Ensure timely and accurate provider credentialing and enrollment
• Scope enrollment requirements for new payer implementations
• Submit provider enrollment applications
• Guide providers through each step of credentialing and enrollment
• Help shape and scale systems supporting rapid growth
• Collaborate with cross-functional teams on new payer launches
• Share operational insights
• Educate and support credentialing and enrollment associates as new processes and payers are introduced
• Simplify complex information and improve the provider experience

Senior Credentialing & Enrollment Specialist

Associate

• Serve as a trusted partner to providers
• Build meaningful relationships with providers
• Help providers get the most out of their partnership with Rula
• Manage an individual portfolio/book of business
• Use consultative problem-solving, relationship management, and data to understand provider goals
• Remove barriers and identify opportunities to grow providers’ practices
• Drive provider engagement, retention, and growth
• Collaborate across teams to continuously improve the provider experience
• Help providers build thriving practices and deliver measurable outcomes
• Advance Rula’s mission to make mental healthcare work for everyone

Provider Success Associate

Account Manager

• Lead one of Rula’s key strategic relationships
• Drive strategic growth of the business
• Navigate complex business landscapes to achieve goals
• Apply sales principles, stakeholder management, landscape insights, and operational rigor to initiatives
• Partner with cross-functional teams to integrate standard Rula methodologies
• Act as the internal champion for the partner’s needs
• Balance customer voice with growth goals and firm-wide scalability