Senior Credentialing & Enrollment Specialist

Rula

. Support Rula's mission to make mental healthcare more accessible .

Posted 9/15/2026full-timeRemote • United StatesSenior💰 $80,000 - $91,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in provider credentialing and enrollment processes, with a strong focus on collaboration across cross-functional teams and the ability to simplify complex information for improved provider experiences. Proficient in utilizing CRM platforms and documentation tools to optimize workflows in a healthcare setting.

Highest-signal resume keywords

Provider CredentialingProvider EnrollmentCross-Functional CollaborationProcess OptimizationHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Provider EnrollmentCredentialing ProcessesProcess DocumentationExcelGoogle Sheets

Soft Skills

CollaborationCommunicationAdaptability

Tools & Technologies

SalesforceZendeskAirtableCertify

Industry Keywords

HealthcareHealth InsuranceCredentialing Verification OrganizationCAQHNPPESCMSNCQA

About the role

Key responsibilities & impact

Support Rula's mission to make mental healthcare more accessible
Ensure timely and accurate provider credentialing and enrollment
Scope enrollment requirements for new payer implementations
Submit provider enrollment applications
Guide providers through each step of credentialing and enrollment
Help shape and scale systems supporting rapid growth
Collaborate with cross-functional teams on new payer launches
Share operational insights
Educate and support credentialing and enrollment associates as new processes and payers are introduced
Simplify complex information and improve the provider experience

Requirements

What you’ll need

3+ years of experience within a healthcare setting, working with or for health insurance plans, networks, or credentialing verification organizations
2+ years of experience enrolling providers with regional or national payers
Experience working collaboratively across cross-functional teams, including Account Delivery or Provider Success
Experience developing, documenting, and optimizing new processes into easy-to-understand documentation
Proficiency in Excel or Google Sheets
Proficiency in CRM or ticketing platforms such as Salesforce or Zendesk
Ability to quickly adapt to and learn software such as Airtable and Certify
Preferred: experience in a fast-paced environment such as a startup or large healthcare system
Preferred: provider enrollment experience, preferably with behavioral health payers
Preferred: familiarity with CAQH, NPPES, CMS, and NCQA requirements
Preferred: experience working with a Credentials Verification Organization (CVO)
Must be based in the United States; Hawaii is excluded

Benefits

Comp & perks

100% remote work environment with working hours supporting work-life balance
Transparent pay ranges regardless of where you live in the United States
Medical, dental, vision, life, disability, and FSA/HSA benefits
401(k) plan access
Generous time-off policies, including 2 company-wide shutdown weeks each year for most employees
Paid parental leave for birthing, non-birthing, adopting, and fostering parents
Employee Assistance Program (EAP)
Quarterly department stipend for team-building activities or in-person gatherings
Community and employee resource groups
New-hire home office stipend
$50 monthly stipend for internet or cell phone expenses
Year-round wellness initiatives
$50/month wellness stipend
Equity