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Rula

Staff Forward Deployed Engineer – Applied AI

Rula

. Work with Rula business and clinical teams to understand how work is performed .

Posted 10/20/2026full-timeRemote • United StatesLead💰 $192,000 - $240,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in shipping production-quality software systems with end-to-end ownership, focusing on integrating AI into complex business platforms while adhering to privacy-by-design principles. Proven ability to coach non-engineering teams and design reusable software solutions that streamline operational workflows.

Highest-signal resume keywords
8+ Years Shipping Production-Quality SoftwarePrivacy-By-Design StandardsExperience Building Custom Measurement FrameworksIntegrating AI Into Complex Business PlatformsCoaching Non-Engineering Team Members

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Shipping Tools or ProductsOperational Workflow AnalysisCoding AgentsTesting and Reviewing Output DiffsRigorous Evaluation PracticesMigrating Systems Across LLM ModelsBuilding Software SolutionsDesigning Reusable Building BlocksCreating Synthetic/Masked DataImpact Tracking
Soft Skills
Engagement with Business TeamsCoachingCollaborationCommunication
Tools & Technologies
CRM SystemsBilling SystemsScheduling Systems
Industry Keywords
Mental HealthPrivacy StandardsOperational ToolsUsage Telemetry

About the role

Key responsibilities & impact
  • Work with Rula business and clinical teams to understand how work is performed
  • Identify manual workflows and design software solutions
  • Ship tools used weekly by teams, often reducing six-to-eight-hour tasks to under thirty minutes
  • Remain engaged until teams can run each tool independently
  • Turn learnings into reusable building blocks for subsequent teams
  • Apply privacy-by-design principles because the company serves mental health patients

Requirements

What you’ll need
  • 8+ years shipping production-quality software systems with end-to-end ownership of outcomes
  • Proven track record of shipping tools or products used weekly by customers or business teams, supported by usage telemetry
  • Deep experience learning operational workflows through observation, interviews, or data before designing software solutions
  • Daily use of coding agents, including specifying, testing, and reviewing output diffs
  • Rigorous evaluation practices, including test sets and evals
  • Privacy-by-design standards, including synthetic/masked data and isolating clinical content from operational tools
  • Experience building custom measurement frameworks for cost, usage, and impact tracking
  • Direct experience being forward-deployed to non-engineering business teams or external customer organizations
  • Practical experience migrating systems across different LLM models while maintaining quality guardrails
  • Ability to integrate AI into complex business platforms with imperfect data/APIs, such as CRM, billing, or scheduling systems
  • Track record of coaching non-engineering team members to build or adopt software workflows independently
  • Must be based in the United States; Rula currently does not hire in Hawaii

Benefits

Comp & perks
  • 100% remote work environment with working hours supporting work-life balance
  • Attractive pay and benefits with transparent pay ranges
  • Medical, dental, vision, life, disability, and FSA/HSA benefits
  • 401(k) plan access
  • Generous time-off policies, including 2 company-wide shutdown weeks each year for most employees
  • Paid parental leave for birthing, non-birthing, adopting, and fostering parents
  • Employee Assistance Program (EAP)
  • Quarterly department stipend for team-building activities or in-person gatherings
  • Community and employee resource groups
  • New hire home office stipend
  • $50 monthly internet or cell phone stipend
  • Year-round wellness initiatives
  • $50/month wellness stipend
  • Equity