Ecommerce Operations and Account Manager

RunRemote

. Build and maintain strong relationships with existing clients as their trusted partner and primary point of contact .

Posted 11/9/2026full-timeRemote • PhilippinesMid-LevelSenior💰 A$2,500 - A$3,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, recruitment processes, and e-commerce industry knowledge. Proficient in leveraging social media for brand building and candidate engagement while achieving recruitment sales targets.

Highest-signal resume keywords

Client Relationship ManagementE-Commerce Industry KnowledgeCandidate Assessment and InterviewingSocial Media Content CreationRecruitment Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

RecruitmentTalent AcquisitionStakeholder ManagementDecision-MakingProblem-SolvingNegotiationPipeline ManagementShortlistingCommercial PartnershipsInfluencing

Soft Skills

Strong CommunicationInterpersonal SkillsSelf-MotivatedProactiveResilience

Tools & Technologies

LinkedIn RecruiterATS PlatformsRecruitment DatabasesAI-Powered Recruitment ToolsClaude

Industry Keywords

E-CommerceDigital MarketingClient-Facing SalesBusiness DevelopmentRecruitment Sales

About the role

Key responsibilities & impact

Build and maintain strong relationships with existing clients as their trusted partner and primary point of contact
Understand client businesses, company cultures, hiring requirements, and expectations, and translate them into recruitment briefs
Own assigned accounts and provide consistent communication, updates, and a positive client experience
Advise clients on talent availability, market conditions, salary expectations, candidate suitability, and alternative hiring solutions
Manage recruitment requirements from briefing and talent identification through interviews, feedback, offers, reference checks, and successful placements
Identify and engage candidates through the existing talent database, LinkedIn Recruiter, and other sourcing channels
Identify opportunities within existing client relationships, generate repeat business and referrals, and strengthen long-term partnerships
Keep candidates engaged, manage expectations, provide timely feedback, and ensure a positive candidate experience
Build industry visibility through LinkedIn activity, industry engagement, and professional networking
Create LinkedIn posts, Instagram content, reels, and short-form videos
Own account activity, client relationships, placement outcomes, and commercial targets while improving results

Requirements

What you’ll need

At least 5 years of experience in e-commerce, digital marketing or a client-facing sales or account management role
Strong understanding of the e-commerce industry, including finance, operations, warehousing, HR, and digital marketing
Experience managing client relationships, business accounts, stakeholders, or commercial partnerships
Strong communication and interpersonal skills
Candidate assessment, interviewing, and recruitment skills
Ability to manage multiple vacancies and deliver quality shortlists
Ability to influence, negotiate, and manage stakeholder expectations
Strategic thinking, decision-making, and problem-solving skills
Experience building a personal brand through LinkedIn content, industry engagement, and social media
Comfortable creating short-form video content, Instagram Reels, and other social media posts
Understanding of recruitment sales, business development, and client relationship management
Ability to build a healthy pipeline, generate referrals, and close opportunities
Self-motivated and proactive, with initiative, resilience, tenacity, integrity, and ability to work independently in a remote environment
Previous recruitment, talent acquisition, or agency recruitment experience is a bonus
Experience managing recruitment accounts or end-to-end recruitment assignments is a bonus
Proven recruitment sales targets and conversion rates is a bonus
Experience using LinkedIn Recruiter, ATS platforms, recruitment databases, and AI-powered recruitment tools is a bonus
Familiarity with Claude and other productivity tools is a bonus
Philippines location and availability during 9:00 AM–6:00 PM Australian time

Benefits

Comp & perks

Great opportunities for career growth
Opportunity to work in an amazing environment
Opportunity to work closely with an innovative recruitment team and gain exposure to AI-driven recruitment processes
100% remote work from home, cutting out the daily commute