Senior Account Manager

RVO Health

. Drive client satisfaction, revenue growth, and retention.

Posted 11/5/2026full-timeRemote • United StatesSenior💰 $100,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management within the health & wellness industry, focusing on client satisfaction, revenue growth, and strategic guidance on patient acquisition. Proficient in utilizing analytical skills and collaborative approaches to drive results and optimize client relationships.

Highest-signal resume keywords

Account Management ExperienceHealth & Wellness Industry KnowledgeNegotiation SkillsProject Management SkillsCRM Software Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Analytical SkillsForecastingMarket Development StrategiesCampaign Performance MonitoringCompetitive Market AnalysisPatient Acquisition StrategiesProduct EnhancementRevenue Growth StrategiesConsultative Sales ApproachQuality Transparency

Soft Skills

Creative Problem SolvingStrong Organizational SkillsPresentation SkillsCollaborationInfluencing Skills

Tools & Technologies

CRM SoftwareAccount Management PlatformsAI Tools

Certifications & Qualifications

Bachelor's Degree in BusinessBachelor's Degree in Marketing

Industry Keywords

Healthcare LandscapeDigital HealthHealth SystemsPatient AcquisitionHealthcare Technology

About the role

Key responsibilities & impact

Drive client satisfaction, revenue growth, and retention.
Build strong multi-level customer relationships.
Use creative problem solving and develop strategies to help clients make informed decisions through a consultative sales approach.
Utilize forecasting and business analytical skills to identify opportunities and expand relationships.
Collaborate with sales, product, and marketing teams to maximize client accounts.
Increase customer satisfaction, visibility, client endorsement, and understanding of measurable program results and tangible value.
Provide strategic guidance on patient acquisition and retention, market development, quality transparency, benchmarking and measurement, and competitive differentiation.
Assist with competitive market analysis and go-to-market plans.
Monitor campaign performance, identify risks and optimization opportunities, resolve live campaign issues, implement improvements, and maximize results.
Review and analyze product/solution performance and client feedback to guide development, enhancement, and implementation of products/solutions.
Develop new revenue growth opportunities.
Serve as a key escalation point for client issues and ensure timely resolution.
Drive negotiations and value-driven presentations to grow and renew existing contracts.
Partner with leadership and internal partners to achieve renewal goals.
Facilitate new account launches, existing account maintenance, and product enhancements.

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, or related field.
5-8 years of experience in account management within the health & wellness industry.
Ability to effectively navigate and drive results in a highly complex, matrix environment
Strong organizational & presentation skills.
Demonstrated ability to message, position, and present information for maximum customer impact and influence.
Strong negotiation, influencing, collaboration.
Knowledge of marketing and patient acquisition strategies in health systems.
Knowledge of the healthcare landscape
Experience with managing health system accounts
Project management-oriented organizational skills.
Act as a collaborative worker and foster a positive work environment.
Creative analytical and problem-solving skills.
Ability to adapt to a fast paced environment.
Committed to continuous learning, with a strong interest in applying AI tools to streamline processes and improve productivity.
Willingness to travel (25%).
Experience working in digital health, health systems, patient acquisition or healthcare technology sectors. (Preferred)
Familiarity with CRM software and account management platforms. (Preferred)
No visa sponsorship is provided for this role at this time.

Benefits

Comp & perks

Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Pharmacy Benefits
Income Protection Plans
Pet Services Plans
Mental Health Support
Wellness Coaching
HSA- Health Savings Account
Commuter Benefits
Gym & Fitness Center Discount Program