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RXNT

Product Enablement Manager

RXNT

. Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods .

Posted 9/15/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing content strategies for Learning Management Systems (LMS) while effectively translating complex product information into accessible training materials. Proficient in leveraging automation and emerging technologies to enhance client education and internal workflows.

Highest-signal resume keywords
LMS Platform ExpertiseContent Development StrategyAutomation KnowledgeMedical Billing ExperienceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Content ArchitectureTraining Content CreationDocumentationEnablement FrameworksClinical WorkflowsMedical BillingSchedulingSaaS SolutionsFeature RolloutKnowledge Gap Analysis
Soft Skills
Excellent CommunicationInfluencing StakeholdersStrategic ThinkingCollaborationProblem Solving
Tools & Technologies
Google SuiteHubSpotZendeskAI-Driven ToolsEmerging Enablement Technology
Certifications & Qualifications
Medical Billing and Coding CertificationBachelor's DegreeAssociate's Degree
Industry Keywords
Clinical OperationsCustomer-Facing RolesEHRPMSTraining and Onboarding

About the role

Key responsibilities & impact
  • Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods
  • Design and deliver organization-wide training and client-facing webinars
  • Ensure timely documentation and rollout of new features across internal and external stakeholders
  • Maintain and evolve Help Center content based on product updates and client needs
  • Evaluate emerging LMS, automation, and AI-driven enablement tools and recommend adoption
  • Partner with Marketing and Product teams to ensure brand consistency
  • Serve as the go-to strategic resource for Clinical and Practice Management knowledge
  • Translate product complexity into clear, actionable content for non-technical audiences
  • Handle inbound product questions from Sales, Customer Service, and Onboarding, routing and prioritizing as needed
  • Identify knowledge gaps and build a content roadmap
  • Build and lead a content enablement strategy for Sales, Customer Service, Onboarding, and customers
  • Assist with onboarding and adoption of LMS-aligned tools and identify automation opportunities
  • Create reusable templates and frameworks for HubSpot and Zendesk
  • Educate internal teams on new platforms and support workflows
  • Lead cross-functional planning and execution for feature launches
  • Collaborate with Marketing on feature rollout campaigns and messaging
  • Guide marketing on videos, email content, and customer education materials to drive feature adoption
  • Perform other duties as assigned
  • Report to Megan Cruz

Requirements

What you’ll need
  • In-depth knowledge of RXNT's SaaS solutions, including clinical workflows, medical billing, or scheduling
  • Strong understanding of automation, LMS platforms, and emerging enablement technology
  • Ability to translate technology capabilities into strategy
  • Excellent verbal and written communication
  • Ability to influence cross-functional stakeholders
  • Proven ability to set and execute strategy, not just deliver content
  • Experience creating training content, documentation, and enablement frameworks at scale
  • Familiarity with Google Suite, LMS platforms, HubSpot, and Zendesk
  • Experience with medical software (EHR, PMS) and customer-facing roles preferred
  • 5+ years of experience in medical billing, scheduling, or clinical operations
  • Bachelor's or Associate's degree preferred
  • Medical billing and coding certification is a plus
  • Prolonged periods of sitting and computer use
  • Reliable internet connection
  • Ability to spend the majority of the workweek on phone or video calls

Benefits

Comp & perks
  • Medical insurance
  • 401K
  • Short-term disability
  • Long-term disability
  • Potential to earn quarterly incentives based on the company's performance
  • Fully remote work