RXNT

Full-stack Engineer

• Translate ambiguous product concepts into concrete ML strategies
• Conduct exploratory data analysis, uncover patterns, and identify features
• Fine-tune multi-modal generative models
• Orchestrate sophisticated AI agents such as LangGraph
• Prioritize precision, test edge cases, and build fallback heuristics
• Define statistical and business metrics and build evaluation frameworks
• Write production-grade Python
• Collaborate with engineering to deploy scalable solutions
• Build monitoring for system health, track data drift, and detect model degradation
• Align with stakeholders and deliver concise, results-driven updates to technical leadership
• Own technical challenges from architecture through deployment and monitoring
• Mentor peers and help elevate engineering standards

Senior Software Engineer

Manager

• Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods
• Design and deliver organization-wide training and client-facing webinars
• Ensure timely documentation and rollout of new features across internal and external stakeholders
• Maintain and evolve Help Center content based on product updates and client needs
• Evaluate emerging LMS, automation, and AI-driven enablement tools and recommend adoption
• Partner with Marketing and Product teams to ensure brand consistency
• Serve as the go-to strategic resource for Clinical and Practice Management knowledge
• Translate product complexity into clear, actionable content for non-technical audiences
• Handle inbound product questions from Sales, Customer Service, and Onboarding, routing and prioritizing as needed
• Identify knowledge gaps and build a content roadmap
• Build and lead a content enablement strategy for Sales, Customer Service, Onboarding, and customers
• Assist with onboarding and adoption of LMS-aligned tools and identify automation opportunities
• Create reusable templates and frameworks for HubSpot and Zendesk
• Educate internal teams on new platforms and support workflows
• Lead cross-functional planning and execution for feature launches
• Collaborate with Marketing on feature rollout campaigns and messaging
• Guide marketing on videos, email content, and customer education materials to drive feature adoption
• Perform other duties as assigned
• Report to Megan Cruz

Product Enablement Manager

• Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods
• Own the design and delivery of organization-wide training and client-facing webinars
• Ensure timely documentation and rollout of new features across internal and external stakeholders
• Maintain and evolve Help Center content based on product updates and client needs
• Evaluate emerging LMS, automation, and AI-driven enablement tools and recommend adoption
• Partner with Marketing and Product teams to ensure brand consistency
• Serve as the strategic resource for Clinical and Practice Management knowledge across the company
• Translate product complexity into clear, actionable content for non-technical audiences
• Answer and route product-related questions from Sales, Customer Service, and Onboarding
• Identify knowledge gaps and build a content roadmap
• Build and lead a content enablement strategy for Sales, Customer Service, Onboarding, and customers
• Assist with onboarding and adoption of LMS-aligned tools and automation opportunities
• Create reusable templates and frameworks for HubSpot and Zendesk
• Educate internal teams on newly introduced platforms and support workflows
• Lead cross-functional planning and execution for feature launches
• Collaborate with Marketing on feature rollout campaigns and messaging
• Guide videos, email content, and customer education materials to drive feature adoption
• Perform other duties as assigned