Product Enablement Manager

RXNT

. Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods .

Posted 9/15/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing training content and enablement strategies for SaaS solutions, with a strong focus on automation and LMS platforms. Proficient in translating complex product information into accessible content for diverse audiences while collaborating effectively across teams.

Highest-signal resume keywords

LMS Platform ExpertiseContent Development StrategyAutomation Tools EvaluationMedical Billing KnowledgeCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content ArchitectureTraining Content CreationDocumentation DevelopmentEnablement FrameworksClinical WorkflowsMedical Software ProficiencySaaS Solutions KnowledgeFeature Rollout PlanningKnowledge Gap IdentificationClient-Facing Communication

Soft Skills

Excellent Verbal CommunicationWritten Communication SkillsInfluencing StakeholdersStrategic ThinkingCollaboration

Tools & Technologies

Google SuiteHubSpotZendeskLMS PlatformsAI-Driven Enablement Tools

Certifications & Qualifications

Medical Billing and Coding CertificationBachelor's DegreeAssociate's Degree

Industry Keywords

Medical BillingClinical OperationsEHRPMSCustomer Service

About the role

Key responsibilities & impact

Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods
Own the design and delivery of organization-wide training and client-facing webinars
Ensure timely documentation and rollout of new features across internal and external stakeholders
Maintain and evolve Help Center content based on product updates and client needs
Evaluate emerging LMS, automation, and AI-driven enablement tools and recommend adoption
Partner with Marketing and Product teams to ensure brand consistency
Serve as the strategic resource for Clinical and Practice Management knowledge across the company
Translate product complexity into clear, actionable content for non-technical audiences
Answer and route product-related questions from Sales, Customer Service, and Onboarding
Identify knowledge gaps and build a content roadmap
Build and lead a content enablement strategy for Sales, Customer Service, Onboarding, and customers
Assist with onboarding and adoption of LMS-aligned tools and automation opportunities
Create reusable templates and frameworks for HubSpot and Zendesk
Educate internal teams on newly introduced platforms and support workflows
Lead cross-functional planning and execution for feature launches
Collaborate with Marketing on feature rollout campaigns and messaging
Guide videos, email content, and customer education materials to drive feature adoption
Perform other duties as assigned

Requirements

What you’ll need

In-depth knowledge of RXNT's SaaS solutions, including clinical workflows, medical billing, or scheduling
Strong understanding of automation, LMS platforms, and emerging enablement technology, with the ability to translate capability into strategy
Excellent verbal and written communication, with the ability to influence cross-functional stakeholders
Proven ability to set and execute strategy, not just deliver content
Experience creating training content, documentation, and enablement frameworks at scale
Familiarity with Google Suite, LMS platforms, and support/CRM tools, including HubSpot and Zendesk
Experience with medical software, including EHR or PMS, and customer-facing roles preferred
5+ years of experience in medical billing, scheduling, or clinical operations
Bachelor's or Associate's degree preferred
Medical billing and coding certification is a plus
Prolonged periods of sitting and computer use
Reliable internet connection
Ability to spend the majority of the workweek on phone or video calls

Benefits

Comp & perks

Medical insurance
401K
Short-term disability
Long-term disability
Potential to earn quarterly incentives based on the company's performance