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RXNT

Product Enablement Manager

RXNT

. Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods .

Posted 11/3/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing training strategies for LMS platforms, with a strong focus on content architecture, automation, and client engagement. Proficient in leveraging emerging technologies to enhance training delivery and improve organizational knowledge management.

Highest-signal resume keywords
LMS Platform ExpertiseContent Development StrategyAutomation KnowledgeMedical Billing ExperienceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Content ArchitectureTraining Content CreationDocumentation DevelopmentEnablement FrameworksClinical WorkflowsMedical BillingSchedulingEHR SoftwarePMS SoftwareAutomation Strategy
Soft Skills
Excellent CommunicationInfluencing StakeholdersStrategic ThinkingProblem SolvingTeam Collaboration
Tools & Technologies
Google SuiteHubSpotZendeskLMS PlatformsAI-Driven Tools
Certifications & Qualifications
Medical Billing and Coding CertificationBachelor's DegreeAssociate's Degree
Industry Keywords
SaaS SolutionsClinical OperationsCustomer ServiceOnboardingFeature Rollout

About the role

Key responsibilities & impact
  • Own and evolve the long-term strategy for RXNT Learn (LMS), including content architecture, automation, and delivery methods
  • Own the design and delivery of organization-wide training and client-facing webinars
  • Ensure timely documentation and rollout of new features across internal and external stakeholders
  • Maintain and evolve Help Center content based on product updates and client needs
  • Evaluate emerging LMS, automation, and AI-driven enablement tools and recommend adoption
  • Partner with Marketing and Product teams to ensure brand consistency
  • Serve as the go-to strategic resource for Clinical and Practice Management knowledge across the company
  • Act as liaison for cross-functional product-related inquiries and translate product complexity into clear content
  • Answer and route inbound questions from Sales, Customer Service, and Onboarding
  • Identify knowledge gaps and build a content roadmap
  • Build and lead a content enablement strategy for Sales, Customer Service, Onboarding, and customers
  • Assist in onboarding and adoption of LMS-aligned tools and identify automation opportunities
  • Create reusable templates and frameworks for HubSpot and Zendesk
  • Educate internal teams on newly introduced platforms and support workflows
  • Lead cross-functional planning and execution for feature launches
  • Collaborate with Marketing on feature rollout campaigns and messaging
  • Guide marketing on videos, email content, and customer education materials to drive feature adoption
  • Other duties as assigned

Requirements

What you’ll need
  • In-depth knowledge of RXNT's SaaS solutions, including clinical workflows, medical billing, or scheduling
  • Strong understanding of automation, LMS platforms, and emerging enablement technology, with the ability to translate capability into strategy
  • Excellent verbal and written communication, with the ability to influence cross-functional stakeholders
  • Proven ability to set and execute strategy, not just deliver content
  • Experience creating training content, documentation, and enablement frameworks at scale
  • Familiarity with Google Suite, LMS platforms, and support/CRM tools (HubSpot, Zendesk)
  • Experience with medical software (EHR, PMS) and customer-facing roles preferred
  • 5+ years of experience in medical billing, scheduling, or clinical operations
  • Bachelor's or Associate's degree preferred
  • Medical billing and coding certification is a plus
  • Prolonged periods of sitting and computer use
  • Reliable internet connection
  • Ability to spend the majority of the workweek on phone or video calls

Benefits

Comp & perks
  • medical insurance
  • 401K
  • short and long term disability
  • potential to earn quarterly incentives based on the company's performance