Carrier Relations Manager

RXO, Inc.

. Execute and uphold commitments made by RXO carrier partners .

Posted 10/20/2026full-timeUnited StatesMid-LevelSenior💰 $50,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and proficiency in MS Excel to analyze performance, cost, and capacity data while effectively communicating with carrier partners and stakeholders. Builds strategic relationships and oversees the bid process to support new business opportunities in the transportation and logistics industry.

Highest-signal resume keywords

Transportation Industry ExperienceAnalytical SkillsMS Excel ProficiencyRelationship BuildingEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical SkillsMS Excel ProficiencyBid Process ManagementCapacity ProcurementPerformance Analysis

Soft Skills

Relationship BuildingEffective CommunicationDecision-MakingOrganizationTeam Player

Industry Keywords

TransportationLogisticsCarrier PartnersService IssuesNetwork Capabilities

About the role

Key responsibilities & impact

Execute and uphold commitments made by RXO carrier partners
Assist with conversations with carrier partners when service or acceptance issues are identified
Review carrier ranks on routing guides based on capacity, service, rate, and overall fleet commitment
Partner with Senior Leadership and the Pricing Team to understand organizational commitments, strategic priorities, and network direction
Collaborate with Customer teams to identify, develop, and support new business opportunities across the network
Oversee the full bid process, including target setting, requirement definition, and stakeholder communication
Participate in on-site, face-to-face customer meetings to present network capabilities, discuss solutions, and build strategic relationships
Meet regularly with carrier representatives and managers to communicate network needs, performance expectations, and long-term strategy
Develop and maintain relationships with carrier leadership, including terminal managers, regional leaders, and VP-level contacts
Procure capacity for lanes experiencing service challenges, losses, or performance gaps
Analyze performance, cost, and capacity data to determine primary, secondary, and backup carriers for each lane

Requirements

What you’ll need

3 years of experience in the transportation or logistics industry
Preferably experience in an asset-based role or working with carriers
Strong analytical skills
Proficiency in MS Excel
Ability to build strong relationships and be a team player
Effective communication skills and organization
Confident decision-making skills
Ability to prioritize and address issues with a sense of urgency while maintaining composure
Ability to participate in on-site, face-to-face customer meetings
Successful completion of a pre-employment drug test may be required after a conditional offer

Benefits

Comp & perks

Competitive pay
Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees or up to 15 days PTO for salaried employees
Up to 40 hours bereavement leave
Up to 16 hours volunteer time
Jury duty leave
At least 2 weeks family bonding leave
Up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Health, prescription, dental, vision, basic and supplemental life, and short- and long-term disability insurance
Accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, and hospital indemnity coverage
Employee Assistance Program (EAP)
Tuition reimbursement
Adoption assistance
Health Savings Account
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Commuter Spending Account
Health Reimbursement Arrangement
Bonus or commission pay may be available