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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and driving operational efficiencies to enhance service and financial performance. Proven ability to conduct complex analyses and develop strategic initiatives that align with customer needs and business objectives.
Highest-signal resume keywords
Logistics ExperienceManagerial ExperienceComplex Data AnalysisClient Relationship ManagementStrategic Decision-Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational EfficiencyFinancial Performance MonitoringSales-to-Startup Action PlansStrategic Account ReviewsProcess Improvement
Soft Skills
Customer EngagementRelationship BuildingRisk ManagementResults-Oriented Decision Making
Certifications & Qualifications
Bachelor's Degree in ManagementBachelor's Degree in Logistics
Industry Keywords
Managed TransportationContinuous ImprovementProcurementFreight Bill AuditSolutions Engineering
About the role
Key responsibilities & impact- Manage client relationships and meet or exceed client expectations
- Drive continuous improvement across all functional areas
- Develop effective and efficient methods to meet customer needs
- Serve as the primary customer contact for new initiatives and high-level critical issues
- Drive operational efficiencies to improve service and financial performance
- Conduct strategic account reviews to assess service needs and usage trends
- Engage customers through continuous improvement roadmaps and drive value across Operations, Procurement, Freight Bill Audit, Solutions Engineering and Technology
- Execute assigned components of sales-to-startup action plans
- Support Sales teams to grow FUM for Managed Transportation
- Develop and maintain strategic multilevel customer relationships
- Monitor revenue achievement by customer and take appropriate action with stakeholders
- Participate in developing integration plans for client and company initiatives
- Meet objectives for financial performance, service, innovation, solutions and relationships
Requirements
What you’ll need- 7 years of logistics experience
- Experience in a managerial role
- Experience performing complex analyses of data, processes, policies, procedures and/or systems
- Bachelor's degree in Management or Logistics preferred
- Availability to work a flexible schedule, which may include weekends
- Willingness to travel up to 25% of the time
- Capacity to take calculated risks and make strategic, results-oriented decisions while accepting responsibility for the results
Benefits
Comp & perks- Competitive pay
- Paid time off: up to 8 holidays
- Up to 2 floating Diversity Days
- Salary employees can earn up to 15 days PTO; hourly employees can earn up to 13 days PTO
- Up to 40 hours bereavement leave
- Up to 16 hours volunteer time
- Jury duty leave
- At least 2 weeks family bonding leave
- Up to 40 hours prenatal care leave
- 401(k) retirement plan with up to 5% company match
- Health insurance
- Prescription insurance
- Dental insurance
- Vision insurance
- Basic and supplemental life insurance
- Short- and long-term disability insurance
- Accidental death and personal loss insurance
- Business travel insurance
- Legal services
- Identity theft protection
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Adoption assistance
- Health Savings Account
- Health Care Flexible Spending Account
- Dependent Care Flexible Spending Account
- Commuter Spending Account
- Health Reimbursement Arrangement
- Bonus or commission pay may be available