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RXO, Inc.

Lead Last Mile Operations

RXO, Inc.

. Coordinate with site leadership to provide support for all home delivery services .

Posted 11/2/2026full-timeRemote • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics and transportation management, with a strong focus on team leadership, operational efficiency, and effective communication. Proven ability to train and develop personnel while leveraging metrics to drive improvements.

Highest-signal resume keywords
Logistics ManagementTeam LeadershipOperational Metrics AnalysisTraining and DevelopmentCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
LogisticsTransportationOperational PlanningOrder ProcessingSafety ComplianceAnalytical SkillsMicrosoft OfficeProblem SolvingRoute RestructuringMaterial Handling
Soft Skills
Interpersonal SkillsLeadership SkillsCommunication Skills
Industry Keywords
Warehouse OperationsHome Delivery ServicesContract CarriersDispatch ManagementTeam Coordination

About the role

Key responsibilities & impact
  • Coordinate with site leadership to provide support for all home delivery services
  • Assist in handling day-to-day operations
  • Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
  • Leverage operational metrics to identify improvement areas and create actionable plans
  • Train material handlers to meet safety, quality, and productivity goals
  • Foster positive working relationships with warehouse team, contract carriers, and driver helpers
  • Manage dispatch of contract carriers and resolve issues throughout the day
  • Partner with the Operations Manager to identify problem areas, including restructuring routes
  • Train and develop contract carriers, dispatchers, and warehouse personnel

Requirements

What you’ll need
  • 2 years of experience in a supervisory role
  • 5 years of experience in logistics and/or transportation
  • Experience with Microsoft Office
  • Reliable transportation required
  • Bachelor’s degree or equivalent related work or military experience
  • Ability to lift up to 50 lbs.
  • Excellent verbal and written communication skills
  • Strong math skills and solid analytical ability
  • Outstanding interpersonal and leadership skills

Benefits

Comp & perks
  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts to help streamline eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days