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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong logistics experience with a focus on maintaining customer profiles, monitoring deliveries, and ensuring timely communication with account managers and drivers. Proficient in investigating discrepancies and scheduling appointments within the transportation industry.
Highest-signal resume keywords
Logistics ExperienceTransportation Industry KnowledgeReport WritingCustomer CommunicationProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Load Data ValidationDelivery SchedulingDocumentation CompletionLoad MonitoringCustomer Profile Management
Soft Skills
Common Sense UnderstandingVerbal CommunicationWritten Communication
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
TransportationLogisticsLoad ManagementDelivery VerificationAccount Management
About the role
Key responsibilities & impact- Maintain customer profile information and enter loads from customer tenders
- Update account managers on problem loads and actions taken
- Update receivers and customers on load status
- Monitor daily pick-ups and deliveries and verify on-time, undamaged arrival
- Take check calls from drivers and ensure loads deliver on time
- Validate load data before marking loads delivered for accounting purposes
- Investigate product overages, shortages, and damages and complete documentation
- Schedule and reschedule delivery appointments
- Accept or decline loads based on account manager direction
- Provide detailed directions and instructions to properly route drivers
Requirements
What you’ll need- 1 year of logistics experience
- General knowledge of the transportation industry
- Experience writing routine reports and correspondence
- Ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form
- High school diploma or equivalent (listed as preferred)
Benefits
Comp & perks- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
