Senior Manager, Last Mile Operations

RXO, Inc.

. Ensure compliance with specified contract metrics .

Posted 9/21/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities with a focus on compliance, P&L oversight, and team development in a transportation or supply chain environment. Proven ability to build customer relationships and drive continuous operational improvements.

Highest-signal resume keywords

Operations ManagementP&L OversightSupervisory ExperienceCustomer Relationship ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ExperienceP&L ExperienceMicrosoft OfficePowerPointProject

Soft Skills

Leadership SkillsCollaboration SkillsCommunication SkillsTime Management Skills

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

TransportationSupply ChainContract ManagementCustomer SatisfactionStaff Development

About the role

Key responsibilities & impact

Ensure compliance with specified contract metrics
Maintain high standards for all operational activities
Hire, train, develop and appraise staff effectively; develop a contractor base team
Direct and guide front line management staff
Manage contract drivers operating up to 7 days per week in multiple regional locations
Build relationships with customers to ensure continuous operating improvements
Oversee P&L
Work with national sales team to facilitate new avenues of growth
Provide support to home delivery services for multiple clients and field operations
Maintain positive and ongoing relationships with external customers, location managers and operators
Generate positive customer satisfaction

Requirements

What you’ll need

Bachelor’s degree or equivalent related work or military experience
5 years of operations experience
Experience with Microsoft Office (PowerPoint and Project)
Supervisory experience in a transportation/supply chain environment
P&L experience
Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees
Excellent analytical, communication and time management skills
May be required to take and pass a pre-employment drug test following a conditional offer

Benefits

Comp & perks

Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days