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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customs brokerage and trade compliance, with strong knowledge of customs laws and regulations. Proficient in utilizing CARM, CERS, and OGD portals, while effectively communicating and collaborating with internal and external partners.
Highest-signal resume keywords
Customs Brokerage ExperienceTrade Compliance ExpertiseCertified Customs Specialist (CCS)CARM and OGD Portal ProficiencyCargowise or Descartes System Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customs Laws KnowledgeTrade Program ExperienceCompliance Review and InvestigationOperational Procedure DevelopmentTraining Program Development
Soft Skills
Excellent Communication SkillsOrganizational SkillsAnalytical SkillsTeam Culture Development
Tools & Technologies
CARM PortalCERS PortalOGD PortalCargowiseDescartes System
Certifications & Qualifications
Certified Customs Specialist (CCS)Certified Trade Compliance Specialist (CTCS)
Industry Keywords
Customs ComplianceImport/Export OperationsDuty DrawbackTariff ClassificationFreight Forwarding
About the role
Key responsibilities & impact- Analyze, process, and monitor customs entries for compliance with applicable laws and regulations
- Coordinate and communicate with internal and external partners to support smooth import/export operations
- Advise clients on customs requirements, OGD requirements, tariff classifications, CARM client portal, duty drawback, and other trade programs
- Serve as a trusted advisor and point of contact for complex customs matters
- Collaborate with internal departments on account setup, accounts payable and receivable, IT requests, and related operational tasks
- Monitor customs laws, regulations, and the global trade landscape
- Develop and update operational procedures for consistent and efficient service delivery
- Guide junior staff and foster an inclusive, respectful team culture
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- 5 years of experience in customs brokerage and trade compliance
- Working experience with CARM, CERS, OGD portals
- Strong knowledge of customs laws/regulations
- Certified Customs Specialist (CCS) designation
- Excellent communication, organizational, and analytical skills
- Experience with Cargowise or Descartes system
- Certified Trade Compliance Specialist (CTCS) designation (preferred)
- Experience with other trade programs including duty drawback and customs ruling (preferred)
- Experience conducting compliance reviews and investigations (preferred)
- Experience developing and delivering training programs (preferred)
- Knowledge of freight forwarding or carrier operation (preferred)
- May be required to pass a pre-employment drug test
Benefits
Comp & perks- Supplemental medical, dental, and vision plans
- Pension plan with an employer matching contribution
- Company-paid disability and life insurance
- Mental health resources and Employee & Family Assistance Program (EFAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
- Bonus or commission pay may be available