Senior Manager, Experience & Engagement

Ryan Companies US, Inc.

. Lead efforts to create a more connected, engaging, and meaningful experience across the team member lifecycle .

Posted 10/30/2026full-timeUnited StatesSenior💰 $93,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in shaping and improving team member experiences through effective onboarding, journey mapping, and continuous improvement strategies. Skilled in translating feedback into actionable insights and fostering cross-functional collaboration to enhance engagement and development.

Highest-signal resume keywords

Journey MappingExperience DesignOnboarding ImprovementCross-Functional CoordinationData-Driven Decision Making

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Team Member Experience StrategyProgram EvaluationContinuous ImprovementFeedback AnalysisWorkforce Trends Analysis

Soft Skills

CommunicationCollaborationLeadershipProblem SolvingStakeholder Engagement

Tools & Technologies

SurveysFocus GroupsInterviewsProgram Data

Industry Keywords

Early Careers ProgramTeam Member LifecycleEngagementCommunity DevelopmentHR Coordination

About the role

Key responsibilities & impact

Lead efforts to create a more connected, engaging, and meaningful experience across the team member lifecycle
Translate team member feedback and business needs into practical improvements across HR and business teams
Own the Early Careers programmatic experience
Serve as a steward of the broader team member experience across Ryan
Help shape and improve the Ryan onboarding experience
Lead the design and delivery of an Early Careers experience focused on connection, community, development, and engagement
Shape the Team Member Experience strategy, priorities, and multiyear roadmap
Identify themes, gaps, and opportunities across key lifecycle moments
Define and champion shared principles for consistent and connected team member experiences
Lead journey mapping to identify needs, pain points, gaps, handoffs, and moments that matter
Turn insights into priorities, recommendations, and coordinated improvement plans
Partner across HR and the business to create a connected onboarding experience
Improve cross-functional coordination, communication, and shared ways of working
Use surveys, interviews, focus groups, program data, and workforce trends to guide decisions
Define and track measures evaluating team member experience, engagement, participation, and program impact
Provide leaders with updates, recommendations, risks, and decisions
Build internal skills in journey mapping, experience design, listening, measurement, and continuous improvement

Requirements

What you’ll need

Position requires verification of employment to work in the U.S.
Knowledge, skills, and abilities relevant to the position

Benefits

Comp & perks

Competitive Salary
Medical, Dental and Vision Benefits
Retirement and Savings Benefits
Flexible Spending and Health Savings Accounts
Life Insurance
Short-Term and Long-Term Disability
Educational Assistance
Paid Time Off (PTO)
Employee Assistance and Wellness Programs
Family Planning & Parenting Benefits
Employee Discount Programs
Pet insurance
Charitable Donation Matching
Volunteer Time Off (VTO)
Employee Resource Groups (ERGs)