Brokerage Operations Coordinator

Ryan Specialty

. Provide day-to-day administrative and operational support to Casualty brokers .

Posted 10/8/2026full-timeRemote • New York • United StatesJunior💰 $25 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while providing administrative and operational support in a brokerage environment. Capable of maintaining accurate documentation and managing multiple priorities effectively.

Highest-signal resume keywords

Insurance Brokerage ExperienceBroker SupportOrganizational SkillsDetail-Oriented DocumentationCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocument PreparationRecordkeepingCompliance SupportAccount Management

Soft Skills

Strong CommunicationTeam CollaborationTime Management

Certifications & Qualifications

P&C LicensingSurplus Lines Licensing

Industry Keywords

Casualty InsuranceWholesale InsuranceBrokerage OperationsUnderwriting Support

About the role

Key responsibilities & impact

Provide day-to-day administrative and operational support to Casualty brokers
Assist with preparation and coordination of renewal and marketing materials, including documents, cover letters, and correspondence
Maintain accurate client and account information across internal systems
Organize and maintain account documentation, files, and transaction records
Respond to broker requests and keep timelines, documentation, and follow-ups on track
Support recordkeeping, compliance, and documentation requirements
Partner with brokerage, finance, and other internal teams to resolve account-related needs
Assist with general brokerage workflow and ad hoc requests

Requirements

What you’ll need

1-3+ years of experience in an insurance brokerage, underwriting, or related insurance support role
Experience directly supporting brokers or a brokerage team strongly preferred
Wholesale insurance and/or Casualty experience preferred
Strong organizational skills with the ability to manage multiple priorities and deadlines
Detail-oriented with a high level of accuracy in documentation and data entry
Strong communication and customer service skills
Comfortable working in a fast-paced, team-oriented environment
Interest in growing expertise within brokerage operations
Bachelor’s degree preferred, or equivalent combination of education and relevant work experience
Ability to obtain and maintain applicable state P&C and/or surplus lines licensing as required

Benefits

Comp & perks

Paid company holidays
Vacation days
Sick days
Personal days
Paid parental leave
Mental health services
Bonuses for eligible full-time roles
Comprehensive benefits package
Reasonable accommodations for individuals with disabilities