Ryan Specialty

Sales

• Identify new business opportunities and strengthen relationships with existing clients and brokers
• Uncover cross-sell, upsell, account-rounding, and win-back opportunities
• Generate new business leads through networking, referrals, industry relationships, prospecting, and lost-account analysis
• Develop and support sales campaigns, initiatives, and market outreach efforts
• Promote Ryan Specialty Benefits' employee benefits solutions to distribution partners and clients
• Conduct client reviews and maintain proactive communication to ensure satisfaction and identify growth opportunities
• Review policies, endorsements, billing records, policy changes, and related documentation in agency management systems
• Support renewal, stewardship, and prospect presentations
• Coordinate policy binding, renewals, reissuance, and account servicing
• Obtain quotations from insurance company underwriters and carrier partners
• Gather and organize underwriting information for new business and renewals
• Evaluate carrier proposals and coverage alternatives
• Collaborate with underwriting, actuarial, clinical, pharmacy, and product specialists
• Maintain sales activity, client interaction, account, and pipeline records in CRM and agency management systems
• Monitor sales performance metrics and support reporting
• Track industry trends, healthcare market developments, carrier changes, and regulatory updates
• Ensure compliance with company policies, licensing requirements, and insurance regulations

AVP of Sales – Employee Benefits

Marketing

• Research and analyze market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Collaborate with the sales team to develop strategic partnership activities and implement execution frameworks and strategic plans
• Develop and execute marketing programs to promote the company’s brand
• Complete marketing projects and measure their success
• Use data to measure campaign effectiveness, gain insights, and make adjustments
• Ensure creative marketing materials undergo regular review and adhere to brand guidelines
• Develop and communicate marketing plans, campaign results, and project recommendations to senior management
• Coordinate with marketing design and content teams to generate digital and print advertising material
• Maintain and update records of marketing metrics and past campaign results
• Prepare regular sales forecasting reports and monitor sales performance
• Monitor and report on competitors’ marketing and sales activities to identify threats and opportunities

Marketing Specialist

Full-stack Engineer

• Design, develop, and maintain software applications, systems, and solutions related to insurance products, processes, and services
• Design and implement scalable, reliable software architecture aligned with business objectives and technical requirements
• Analyze technical requirements, identify areas for improvement, and propose solutions to improve software efficiency, performance, and reliability
• Collaborate with business analysts, actuaries, underwriters, and other stakeholders to gather requirements and define technical solutions
• Communicate project status and updates effectively
• Document software designs, technical specifications, and development processes
• Ensure compliance with regulatory standards, security protocols, and data privacy regulations
• Integrate software systems, platforms, and third-party services for policy management, underwriting, claims processing, and customer relationship management
• Develop and execute test plans and conduct automated and manual testing
• Provide ongoing support and maintenance for existing insurance operations software applications and systems
• Stay updated on industry best practices, emerging technologies, and insurance-related regulatory changes

Python Software Developer

QA Engineer

• Complete monthly claim file audits for the Claims TPA
• Conduct ongoing carrier audits
• Create and maintain feedback improvement plans
• Maintain a comprehensive property claims quality assurance program
• Evaluate coverage analysis, investigation quality, reserving accuracy, documentation, and customer service
• Establish QA KPI metrics, audit standards, and performance benchmarks
• Identify claim handling trends, deficiencies, and improvement opportunities
• Monitor corrective action plans and improvement trends
• Ensure compliance with state insurance regulations, fair claims handling practices, and company procedures
• Monitor carrier-specific claims handling guidelines and authority requirements
• Support market conduct examinations, carrier audits, and internal compliance reviews
• Review DOI complaints, litigation trends, and regulatory findings
• Evaluate TPAs, independent adjusting firms, engineers, and other claim vendors
• Perform delegated authority audits and operational reviews
• Collaborate with vendor leadership to improve claim quality and consistency
• Develop and maintain QA dashboards and KPI reporting
• Present findings and recommendations to executive leadership and carrier partners
• Design and deliver claims quality training programs
• Provide coaching and feedback to adjusters, supervisors, and claims leadership
• Implement best practices and process improvements with claims management
• Provide underwriting and product teams with industry trend analysis and portfolio feedback
• Provide feedback on policy language based on claim trends

Director of Claims Quality Assurance

Operations

• Perform administrative duties such as answering phones, scheduling appointments, and managing documentation
• Maintain accurate records related to binding activities, including policy issuance and endorsements
• Assist in coordinating binding processes, ensuring timely execution and compliance
• Monitor inventory levels of binding materials and reorder as needed
• Verify the accuracy of binding documents and adherence to standards
• Work closely with underwriters, agents, and other stakeholders to facilitate smooth operations
• Address operational challenges promptly and proactively
• Enforce company policies and guidelines within the binding department

Binding Operations Associate

Risk

• Build, manage, and mentor a team of catastrophe modeling analysts and technical/automation developers
• Mentor and train portfolio modeling managers and establish consistent technical standards
• Set the technical roadmap for catastrophe modeling, data engineering, and reporting tooling
• Translate catastrophe modeling analytics into underwriting guidance and appetite decisions
• Represent catastrophe risk analytics in executive and reinsurance discussions, including event response briefings
• Build team fluency in parametric, facultative, and treaty reinsurance and multi-year contract structures
• Maintain and grow pricing capabilities across ART structures
• Apply catastrophe model output to structure and price ART instruments
• Advise underwriting on catastrophe risk implications of trigger design, attachment points, and multi-year rate adequacy
• Coordinate Analyze Re portfolio rollups and ensure accurate aggregation across books of business
• Oversee delivery of portfolio and modeling outputs to external carriers and reinsurance partners
• Lead research into secondary uncertainty, model blending, and climate-adjusted risk views
• Evaluate emerging modeling science, vendor model updates, and academic/industry research
• Own RMS and AIR vendor and platform strategy, including licensing, upgrades, and roadmap decisions
• Oversee catastrophe modeling across multiple lines of business
• Direct production of PML, AAL, exposed limits, EP curves, and tail-risk/TVaR metrics
• Set standards for exposure data preparation, validation, and cleansing
• Lead catastrophe event response and provide rapid exposure summaries and loss estimates
• Direct ETL and data pipelines for exposure data ingestion and normalization
• Oversee automated AIR/RMS workflow utilities and reporting assets using SQL, Python, R, and Excel/VBA
• Champion Azure Databricks and cloud-based analytics using PySpark and Delta Lake
• Ensure data quality controls, QA dashboards, and documentation/SOPs are followed

Senior Director – Catastrophe Risk

Broker

• Provide operational support to the brokerage team by handling day-to-day operational tasks
• Assist with executing and coordinating brokerage operations and improving operational procedures
• Coordinate with brokers to prepare documents and cover letters for renewal business
• Provide administrative support in filing, printing, and archiving documents
• Administer and update client information in required systems
• Maintain organized records of client accounts, transactions, and documentation
• Answer broker requests and questions by telephone, email, chat, or in person
• Contribute to compliance reports and collaborate with broker and finance teams
• Adhere to regulatory requirements and internal policies
• Assist in identifying and mitigating operational risks and implementing controls
• Support the Brokerage team with ad hoc tasks and requests

Wholesale Broker Assistant

Underwriter

• Evaluate and maintain existing policy information for renewals
• Respond to client requests and provide information about insurance products and underwriting appetite
• Gather client information, resolve inquiries, and support the underwriting process
• Prepare and organize underwriting submissions and policy issuance documentation
• Assess risks for standard and substandard insurance applications
• Support accurate premium calculations using underwriting guidelines
• Build and maintain underwriting activity, KPI, and metrics reports
• Conduct internal and external audits by providing underwriting documentation and information
• Ensure compliance with company policies, guidelines, regulations, and standards
• Collaborate with underwriting teams to coordinate tasks and relay information
• Serve as key contact for customers and agents and provide customer service

Property and Casualty Underwriting Associate

• Evaluate and maintain existing policy information for accurate and appropriately priced renewals
• Respond to client requests and questions about insurance products and underwriting appetite
• Gather client information, resolve inquiries, and support a smooth underwriting process
• Prepare and organize underwriting submission and policy issuance documentation
• Assess risks for individual insurance applications using standard and substandard criteria
• Support premium calculations and apply rates according to underwriting guidelines
• Build and maintain reports on underwriting activities, KPIs, and relevant metrics
• Conduct internal and external audits by providing underwriting documentation and information
• Ensure compliance with company policies, guidelines, industry regulations, and standards
• Collaborate with underwriting teams to relay information and coordinate tasks
• Serve as key point of contact for customers and agents, resolving issues and delivering customer service

• Support the underwriter in the decision-making process by assessing and analyzing underwriting applications and forms
• Review applicant information and evaluate risk factors
• Ensure compliance with underwriting guidelines
• Collaborate with various departments to gather necessary information
• Conduct data analysis and contribute to the overall risk assessment process
• Analyze the quality, quantity and profitability of highly complex risks underwritten
• Prepare and present reports to management
• Review submission information and account information with the underwriter
• Coordinate the quoting, binding and issuance process
• Research and apply appropriate rates, coverages and policy forms
• Issue cancellation, nonrenewal and reinstatement notices
• Develop and maintain relationships with underwriters, producers, brokers and reinsurers
• Maintain accurate file documentation in accordance with company guidelines
• Maintain agency and/or broker relationships with large producers within the assigned territory
• Handle special underwriting projects and other assigned duties

Binding Authority Underwriting Coordinator

• Support the underwriter in the decision-making process by assessing and analyzing underwriting applications and forms
• Analyze quality, quantity, and profitability of highly complex risks underwritten
• Prepare and present reports to management
• Review submission information and account information with the underwriter
• Coordinate quoting, binding, and issuance processes
• Research and apply appropriate rates, coverages, and policy forms
• Issue cancellation, nonrenewal, and reinstatement notices
• Develop and maintain relationships with underwriters, producers, brokers, reinsurers, agencies, and large producers
• Maintain accurate file documentation according to company guidelines
• Conduct data analysis and contribute to risk assessment
• Handle special underwriting projects and other assigned duties

Administration

• Maintain and update licensing records in agency systems
• Ensure licensing data accuracy, completeness, and compliance with state licensing regulations
• Respond to internal and external inquiries regarding licensing requirements, application status, and eligibility
• Review license applications and supporting documentation for compliance
• Resolve discrepancies and complete required follow-ups
• Prepare routine and ad hoc reports on licensing activity, productivity, and compliance metrics
• Manage licensing activities for assigned regions, typically 3–10 states, including resident and non-resident transactions, renewals, and address or demographic updates
• Track renewals, expirations, and status changes in licensing management systems
• Respond via email, service tickets, and phone
• Prioritize requests, maintain auditable records, and manage deadlines in a high-volume environment
• Meet productivity and quality targets
• Participate in onboarding and ongoing training
• Collaborate with team members and follow confidentiality, ethical, and internal procedures

Licensing Administration Associate

Representative

• Process policy-related transactions accurately and efficiently while ensuring compliance with company policies and regulatory requirements
• Review and verify policy applications, endorsements, and cancellations
• Input data into computer systems and issue policy documents to clients
• Handle inquiries from policyholders, agents, and other stakeholders
• Assist with underwriting tasks, including assessing risk factors and calculating premiums
• Clear new business submissions and populate underwriting applications
• Bind and issue new and renewal commercial insurance policies
• Process endorsements, cancellations, reinstatements, and related notices
• Troubleshoot booking and accounting issues or discrepancies
• Communicate with management, underwriters, and brokers to obtain required information
• Provide service to internal and external customers
• Create and distribute routine and ad-hoc reports
• Participate in special projects
• Collaborate across the organization on process optimization and innovation

Policy Processing Representative

Executive

• Lead business development efforts for assigned captives
• Identify opportunities to expand broker and client relationships
• Develop new business and renewal proposals
• Explain program mechanics and resolve broker and client questions
• Drive client stewardship activities
• Partner with the Captive Executive on strategic direction and key decisions
• Co-lead board preparation, including board books, financial reports, and strategic updates
• Engage with clients, brokers, and service providers to advance business development and program execution
• Manage captive renewals, premium collection, and claims oversight end to end
• Prepare proposals, renewals, actuarial reports, and financial statements
• Track and forecast premiums, expenses, and budget performance
• Monitor risk management strategy and assess program performance
• Compile and interpret reporting on risk exposures, loss ratios, and other metrics
• Coordinate with underwriting, claims, and compliance teams
• Mentor junior team members
• Pursue ongoing training to deepen captive insurance expertise

Associate Captive Executive

Program Manager

• Assist the Program Manager in overseeing day-to-day operations of assigned captives
• Collaborate with Captive Executives, Business Development Executives, and Program Managers on captive business activities
• Facilitate underwriting information flow from submission to proposal production
• Review new business submissions and underwriting data for accuracy and completeness before actuarial pricing
• Assist underwriting teams in creating timely and accurate proposals
• Build relationships with brokers, service providers, and members
• Assist with preparation and facilitation of board meetings
• Prepare and submit underwriting documentation for renewals and board books
• Collaborate with the captive domicile manager to maintain accurate board books, financials, renewal books, and slide decks
• Assist with premium collection and financial reconciliation with the captive domicile manager and policy issuing carrier
• Support financial integrity and compliance of programs

AVP of Sales – Employee Benefits

Marketing Specialist

Python Software Developer

Director of Claims Quality Assurance

Binding Operations Associate

Senior Director – Catastrophe Risk

Wholesale Broker Assistant

Property and Casualty Underwriting Associate

Property and Casualty Underwriting Associate

Binding Authority Underwriting Coordinator

Binding Authority Underwriting Coordinator

Licensing Administration Associate

Policy Processing Representative

Associate Captive Executive

Associate Program Manager – Group Captives