Claims Adjuster

Ryan Specialty

. Investigate insurance claims to determine the extent of liability, loss, or damage covered by policies .

Posted 10/6/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $64,750 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating insurance claims, assessing damages, and interpreting policy language while ensuring compliance with regulations and maintaining confidentiality. Proficient in negotiating settlements and providing exceptional customer service to policyholders.

Highest-signal resume keywords

Claims InvestigationDamage AssessmentPolicy InterpretationNegotiation SkillsInsurance Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementInsurance Policy KnowledgeDamage InspectionDocumentation ReviewFraud Detection

Soft Skills

Customer ServiceCommunicationProblem SolvingAttention to Detail

Tools & Technologies

Claims Processing TechnologyClaims Management Systems

Certifications & Qualifications

Accredited Claims Adjuster (ACA)Associate in Claims (AIC)Certified Claims Professional (CCP)Certified Insurance Service Representative (CISR)

Industry Keywords

Insurance RegulationsCoverage LimitsExclusionsDeductiblesConfidentiality Requirements

About the role

Key responsibilities & impact

Investigate insurance claims to determine the extent of liability, loss, or damage covered by policies
Gather information from policyholders, witnesses, and relevant sources
Assess property, vehicle, and other insured-item damage through inspections, interviews, and documentation review
Update claims management systems and document findings with photographs, written reports, and other evidence
Review policies and interpret coverage limits, exclusions, deductibles, and policy language
Communicate with claimants and witnesses, provide claim updates, explain coverage decisions, and resolve concerns
Negotiate fair settlements within policy limits and identify potential fraud or misrepresentation
Ensure compliance with insurance regulations, deadlines, claims procedures, and confidentiality requirements
Provide customer service and manage policyholder expectations
Provide technical expertise and advice related to incidents, claims matters, and loss prevention initiatives
Deliver claims settlement and recovery outcomes for the business
Stay current on industry developments, insurance laws, regulations, and claims-processing technology

Requirements

What you’ll need

Bachelor’s degree in Legal, Finance, Business Administration, or a related field with 2 years of related experience; or an advanced degree without experience; or equivalent work experience
Minimum requirements for state specific Adjusting/Appraising/Examining/Investigating Licenses
Preferred: Accredited Claims Adjuster (ACA)
Preferred: Associate in Claims (AIC)
Preferred: Certified Claims Professional (CCP)
Preferred: Certified Insurance Service Representative (CISR)
Knowledge of insurance policies, coverage limits, exclusions, and deductibles
Ability to investigate claims, assess damages, interpret policy language, and negotiate settlements
Ability to comply with insurance regulations and company policies
Ability to maintain confidentiality of sensitive information

Benefits

Comp & perks

Paid company holidays
Paid vacation days
Paid sick days
Paid personal days
Paid parental leave
Mental health services
Bonuses for full-time roles
Comprehensive benefits package
Reasonable accommodations for individuals with disabilities