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Director, Organizational Change Management
Ryan Specialty. Serve as adoption and change management lead for large-scale employee productivity initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in change management methodologies, employee adoption strategies, and project management principles. Proficient in conducting assessments, developing training strategies, and aligning change initiatives with organizational goals.
Highest-signal resume keywords
Change ManagementProject ManagementAgile MethodologyEffective CommunicationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Scope DevelopmentBusiness PlanningBusiness Portfolio ManagementSoftware Design LifecycleSoftware Project ManagementStrategy ImplementationChange Impact AssessmentsReadiness AssessmentsMeasurement Systems TrackingTraining Strategies
Soft Skills
Interpersonal SkillsAbility to Manage Multiple PrioritiesFacilitation Skills
Tools & Technologies
Project Management Tools
Certifications & Qualifications
PMPCAPMPMI-ACPCIPMCISA
Industry Keywords
Employee Productivity InitiativesChange Champion GroupsLean PrinciplesCommunication PlansBehavioral Changes
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Serve as adoption and change management lead for large-scale employee productivity initiatives
- Identify current and future-state capabilities and uses
- Determine behavioral changes and education needed for transitions
- Collaborate on communication and marketing plans to drive employee adoption
- Strategize and develop creative campaigns to motivate employees
- Drive structured change management methodology and activities
- Conduct readiness and resistance assessments using surveys, interviews, focus groups and other methods
- Evaluate and summarize assessment findings for project management and steering teams
- Identify project change scope and affected users
- Complete audience analysis and change impact assessments
- Align changes with departmental goals and daily ways of working
- Identify resistance areas and draft mitigation approaches
- Create change management plans, strategies and schedules
- Coordinate communications and align messaging with Corporate Marketing
- Coordinate training strategies, training and mentoring activities
- Contribute to and review knowledge base articles, end-user manuals and outage notifications
- Review support tickets and feedback to identify end-user pain points
- Leverage or establish Change Champion groups and gather success stories
- Create and manage measurement systems tracking adoption, utilization and user proficiency
- Report on OCM effectiveness and user satisfaction
- Provide sustainment recommendations for ongoing service offerings
Requirements
What you’ll need- Bachelor’s degree in Project Management, Change Management or related field
- 12-15 years of related experience
- 5+ years of management experience
- Serious attention to detail and ability to manage multiple, competing priorities
- Ability to read and respond to group energy and adjust facilitation style
- Preferred certification: PMP, CAPM, PMI-ACP, CIPM or CISA
- Knowledge of Agile Methodology
- Knowledge of Financial Management
- Knowledge of Lean Principles
- Experience with Project Management Tools
- Project Scope Development
- Business Planning
- Business Portfolio Management
- Software Design Lifecycle
- Software Project Management
- Strategy Implementation
- Effective Communication
- Interpersonal Skills
- Attention to Detail
Benefits
Comp & perks- Paid time off for company holidays, vacation, sick and personal days
- Paid parental leave
- Mental health services
- Bonuses for full-time roles
- Benefits package supporting physical, financial, and emotional well-being
- Reasonable accommodations for individuals with disabilities