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Senior Claims Coordinator
Ryan Specialty. Coordinate the end-to-end claims process from initial claim submission to final resolution .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the claims process, ensuring compliance with insurance regulations, and enhancing customer experience through effective communication and collaboration with stakeholders. Proficient in risk assessment and fraud prevention measures within the claims handling framework.
Highest-signal resume keywords
Claims Process CoordinationCompliance With Insurance RegulationsFraud Prevention MeasuresClaims Documentation ManagementCustomer Experience Enhancement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Claims ProcessingDocumentation ReviewRisk AssessmentPayment ProcessingClaims Accuracy Verification
Soft Skills
Problem SolvingCommunicationCollaborationCustomer ServiceTraining and Support
Certifications & Qualifications
Associate In Claims (AIC)Certified Claims Professional (CCP)Certified Insurance Service Representative (CISR)Certified Insurance Counselor (CIC)
Industry Keywords
Insurance RegulationsClaims ManagementWorkflow ImprovementsStakeholder InteractionClaims Settlement
About the role
Key responsibilities & impact- Coordinate the end-to-end claims process from initial claim submission to final resolution
- Receive claims, review documentation, verify coverage, and process payments
- Review completed claims for accuracy and compliance
- Ensure compliance with insurance regulations, industry standards, and company policies
- Resolve escalated or complex claims issues and support settlement decisions within authority limits
- Identify workflow improvements and enhance customer experience
- Assess claims-processing risks and implement fraud-prevention measures
- Interact with policyholders, claimants, and other stakeholders to answer inquiries and resolve issues
- Maintain accurate claims records, correspondence, and documentation
- Collaborate with underwriting, legal, and finance teams
- Support investigations by gathering evidence, interviewing relevant parties, and coordinating with external agencies or experts
- Provide guidance, training, and support for efficient and accurate claims handling
Requirements
What you’ll need- Bachelor’s degree in Legal, Finance, Business Administration, or a related field with a minimum of 1 year of related experience
- Any other related discipline or commensurate work experience considered
- Preferred: Associate in Claims (AIC), Certified Claims Professional (CCP), Certified Insurance Service Representative (CISR), or Certified Insurance Counselor (CIC)
Benefits
Comp & perks- Paid company holidays
- Paid vacation days
- Paid sick days
- Paid personal days
- Paid parental leave
- Mental health services
- Bonuses for full-time roles
- Comprehensive benefits package
- Reasonable accommodations for individuals with disabilities