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Billing Specialist
Ryder System, Inc.. Become familiar with organizational systems and recommend modified or new procedures for specialized customer or business-user needs .
About the role
Key responsibilities & impact- Become familiar with organizational systems and recommend modified or new procedures for specialized customer or business-user needs
- Audit and verify expense payments and/or weekly billing for individual clients
- Prepare and maintain audit documents for operational and contractual accuracy
- Audit manifests daily by verifying notes, adding revenue, and reviewing expenses to be paid
- Use the Customer Weekly Report for daily manifest audits
- Invoice assigned clients daily and/or weekly
- Understand the contract for each assigned client
- Maintain client contract files and perform audits assigned by the Supervisor
- Maintain client billing instruction documentation
- Train as backup for other clients when another Billing Specialist is out of the office
- Communicate with field operations by email or phone for clarification
- Research discrepancies or previous billings to ensure order accuracy
- Perform other duties as assigned
Requirements
What you’ll need- H.S. diploma/GED required
- Computer literate with general knowledge of software including Microsoft Office Suite
- Good written and verbal communication skills
- Ability to work with minimum supervision
- Ability to work a flexible schedule to meet business needs
- Excellent customer service skills
- Ability to prioritize, handle multiple tasks, and meet tight timelines
- Some positions may require employment and education verification, motor vehicle records check, road test, and/or customer badging or background requirements
Benefits
Comp & perks- Medical insurance
- Prescription coverage
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance options
- Paid time off for vacation, illness, bereavement, family and parental leave
- Tax-advantaged 401(k) retirement savings plan
- Annual bonus, commission, and/or long-term incentive plan may be available depending on position level/type