Customer Engagement Manager – Sales

Ryder System, Inc.

. Manage assigned accounts in the Business Unit .

Posted 9/22/2026full-timeKing of Prussia • Pennsylvania • United StatesJuniorMid-Level💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management and sales skills, with a focus on customer relationship development and service delivery. Proficient in negotiating contracts and pricing while effectively utilizing CRM tools to track account interactions and performance.

Highest-signal resume keywords

Account Management SkillsSales SkillsNegotiation SkillsContractual LeasingBachelor's Degree in Business, Marketing, or Transportation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SkillsAccount Management SkillsNegotiation SkillsContractual LeasingPricing

Soft Skills

Customer Relationship DevelopmentCommunication SkillsProblem Anticipation

Tools & Technologies

CRM

Industry Keywords

Full-Service LeaseProgrammed MaintenanceLease FinancingFleet Management ServicesCustomer Reviews

About the role

Key responsibilities & impact

Manage assigned accounts in the Business Unit
Educate and develop customer interest in Ryder services, including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services
Attain or exceed assigned sales quotas and profit targets
Maintain regular in-person and virtual customer contact
Develop sales penetration plans to expand Ryder's wallet share
Segment accounts by growth, renewal, retention and risk of loss opportunities
Present Ryder services and capabilities
Develop relationships with customer buying influencers
Understand customers' businesses, goals and objectives
Collaborate with DTS/SCS to develop upsell opportunities
Facilitate relationships between customers and Ryder departments or vendors
Ensure contracted services are delivered
Conduct customer reviews and monitor voice-of-customer results
Identify competitive alternatives and share-of-wallet opportunities
Support transitions of accounts sold upstream in Ryder's services portfolio
Update CRM with account details and interactions
Anticipate problems through continuous customer and staff dialogue
Provide customers with operational performance information
Educate customers on new services, policy changes and best practices for using leased trucks efficiently
Pursue training and improvement of sales skills, industry knowledge and personal growth
Perform other duties as assigned

Requirements

What you’ll need

Sales skills
Account Management skills
Negotiation skills
Contractual leasing
Pricing
Bachelor's degree in business, marketing, or transportation, or equivalent experience
2 years or more experience providing service to customers
2 years or more experience selling to customers
Willingness to travel greater than 60%
Some positions may require employment and education verification, motor vehicle records check, a road test, and/or customer badging or background requirements

Benefits

Comp & perks

Uncapped commission
Medical insurance
Prescription coverage
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan