Final Mile Routing Analyst

Ryder System, Inc.

. Optimize final-mile delivery routes for timely, efficient, customer-focused execution .

Posted 11/12/2026full-timeNew Albany • Ohio • United StatesJuniorMid-Level💰 $53,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in optimizing final-mile delivery routes and analyzing transportation metrics to enhance service performance. Proficient in managing logistics operations, collaborating with cross-functional teams, and implementing process improvements.

Highest-signal resume keywords

Route OptimizationTransportation ManagementData AnalysisKPI MonitoringBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Route BuildingStatistical Data InterpretationProcess EnhancementContinuous ImprovementFreight Management

Soft Skills

Verbal CommunicationOrganizational SkillsProblem SolvingInterpersonal SkillsCustomer Service

Tools & Technologies

Transportation-Management SystemsMicrosoft Office SuiteExcelWordAccess

Certifications & Qualifications

College Degree in BusinessLogistics CertificationTransportation Certification

Industry Keywords

Final-Mile DeliveryService Level AgreementsOn-Time DeliveryCost PerformanceClient Account Reviews

About the role

Key responsibilities & impact

Optimize final-mile delivery routes for timely, efficient, customer-focused execution
Analyze inbound volumes, service commitments, and capacity constraints
Build and adjust routes to meet SLAs while maximizing utilization and minimizing cost
Manage zone structures and balance routes across service types
Monitor on-time delivery, first-offer success, and in-home delivery-window metrics
Investigate root causes of service issues and missed SLAs
Partner with cross-functional teams on corrective solutions and implementations
Recommend process enhancements and document standard operating procedures
Monitor KPIs and perform root-cause analysis using transportation-management operating systems
Process data, prepare reports, and distribute weekly and monthly customer metrics
Interact with clients and carriers to resolve problems and coordinate implementations
Measure transportation-network cost and service performance
Coordinate transportation-management procurement activities
Prepare for client quarterly and monthly account reviews
Evaluate, quantify, and present continuous-improvement opportunities
Perform other duties as assigned

Requirements

What you’ll need

Strong verbal and written communication skills
Strong planning and organizational skills
High degree of initiative
Analytical skills
Problem solving skills
Interpretation of complex statistical data
Customer service skills
Effective presentation skills
Excellent interpersonal skills
Detail-oriented and customer-focused
College degree or technical certification in Business, Logistics, or Transportation; a combination of other education and experience will be considered
2 years or more of industry-related experience
2 years or more of experience in custom and flow of freight as well as Transportation Management
Computer literacy and proficiency with Microsoft Office Suite (Excel, Word, Access, and PowerPoint) and internet tools
French and English bilingual ability required for Quebec locations only

Benefits

Comp & perks

Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Employee discounts on tools, cars, appliances, travel and more
All major holidays paid
Paid time off within your first year
Up to 12 weeks paid maternity leave
Life insurance and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan