Regional Collector Associate

Ryder System, Inc.

. Manage all collection activities for a regionally assigned portfolio of accounts .

Posted 10/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial collections processes, financial analysis, and customer relationship management. Proficient in utilizing MS Office Suite to enhance communication and reporting within collections and accounts receivable functions.

Highest-signal resume keywords

Commercial Collections ExperienceFinancial Analysis SkillsMS Office Suite ProficiencyStrong Verbal And Written CommunicationProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial Collections ProcessFinancial AnalysisAccounts Receivable ManagementData AnalysisCollection Strategies

Soft Skills

Strong Customer Relationship BuildingFlexibilityTime ManagementAttention To DetailTeam Collaboration

Certifications & Qualifications

H.S. Diploma/GED

Industry Keywords

Days Revenue OutstandingDelinquency ManagementBad Debt ExpenseBilling DisputesContract Enforcement

About the role

Key responsibilities & impact

Manage all collection activities for a regionally assigned portfolio of accounts
Maintain communication with customers and maximize financial results by reducing Days Revenue Outstanding, delinquency over 30 days, and bad debt expense
Analyze and monitor portfolios to protect Ryder's financial interests
Decide when to cease services, forbid rental services, terminate fueling services, legally default delinquent customers, and enforce contract terms
Work with Operations Leadership, Rental Leadership, and Sales to coordinate actions and assign billing disputes
Participate in conference calls and meetings with Ryder senior leadership
Contact customers to solicit payments, negotiate service cessation, gather information on deductions and billing issues, remediate payment terms, and determine contract defaults
Analyze disputes and deductions involving rates, days, miles, subscriptions, damages, fees, insurance, licensing, taxes, purchase orders, repair orders, fee mark-ups, and special instructions
Identify root causes and close the loop with upstream partners
Provide Finance, Operations, Sales, and Rental leadership with receivables updates, bad debt forecasts, and dispute information
Participate in projects, committees, and focus groups related to Collections, Accounts Receivable, Customer Service, and Billing enhancements
Develop documentation and user manuals as directed
Mitigate losses, improve receivables metrics, and preserve customer relationships
Analyze financial, credit, and operational data to plan and execute collection strategies
Perform other duties as assigned

Requirements

What you’ll need

H.S. diploma/GED required
One (1) year or more in commercial collections required
Two (2) years or more in accounting/financial with the H.S. Diploma required
0 to One (1) year in accounting/financial with the Associate's/Bachelor's degree required
Demonstrated knowledge of commercial collections process at intermediate level required
MS Office Suite at intermediate level required
Strong verbal and written communication skills
Problem-solving skills
Ability to work independently and as a member of a team
Ability to create and maintain professional relationships across all organizational levels
Flexibility, self-drive, multitasking, organization, and time-management skills
Strong technical aptitude
Decision quality, approachability, composure, and creativity
Ability to build strong customer relationships
Thoroughness, dependability, attention to detail, and follow-up skills
Additional screening may include employment and education verification; motor vehicle records check and a road test; and/or customer badging or background requirements

Benefits

Comp & perks

Medical insurance
Prescription coverage
Dental insurance
Vision insurance
Life insurance
Disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Annual bonus, commission, and/or long-term incentive plan may be available depending on level/type
Opportunities for growth
Respectful, collaborative culture
Equal Opportunity Employer and Drug Free workplace