Security Business Analyst – BC/DR

Ryder System, Inc.

. Evaluate, design, document, install, test, implement, monitor and maintain system and application software and hardware on shared server computer facilities .

Posted 10/14/2026full-timeUnited StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in evaluating, designing, and maintaining system and application software and hardware in multi-user environments, with a strong focus on IT Service Management and quality improvement methodologies. Proficient in providing technical guidance and support for diverse computer system configurations and client-server technology.

Highest-signal resume keywords

LINUX/Windows/Unix AdministrationData Storage ManagementITIL Best PracticesMulti-Platform Software and Hardware SupportTechnical Documentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System Software SupportApplication Software SupportServer System ManagementQuality Improvement MethodologiesDisaster Recovery PlanningNetwork Resource ManagementClient-Server Technology ImplementationOperational Problem SolvingPerformance Data AnalysisITSM Process-Based Practices

Soft Skills

Strong Communication SkillsInterpersonal Relationship BuildingTeam CollaborationOrganizational SkillsDetail-Oriented

Certifications & Qualifications

MCSEIT Certifications

Industry Keywords

High-Availability Production EnvironmentCloud EnvironmentShared Computer EnvironmentsMulti-User Operating Systems

Tech Stack

Tools & technologies

CloudITSMLinuxUnix

About the role

Key responsibilities & impact

Evaluate, design, document, install, test, implement, monitor and maintain system and application software and hardware on shared server computer facilities
Provide consulting on the use of systems
Plan and coordinate application software, system software and hardware initiatives
Participate in departmental and cross-functional projects supporting client-server technology and diverse computer system configurations
Devise and implement logical solutions to operational problems within installed computer equipment capabilities and limitations
Assist with long- and short-term planning for computer hardware, software, maintenance contracts and budgeting
Plan, analyze and implement client-server software and hardware systems for multi-user computer facilities, including setting up new servers
Provide user access to network resources such as printers, plotters, email and the Internet
Identify and implement methods to measure work-process quality and effectiveness
Apply quality-improvement methodologies to enhance processes
Collect, report, analyze and interpret facility performance and availability data
Assist with disaster recovery and contingency plans for software, hardware and security failures
Create and maintain implementation, testing, backout, backup, modification and operational documentation and procedures
Provide technical guidance regarding multi-tasking, multi-user operating systems to application development, computer operations staff and business units
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or GED required
3+ years of progressively responsible experience in data processing, server system management software, hardware and operating system software support duties
Ability to analyze, draw conclusions and devise solutions to problems
Strong oral, written and interpersonal communication skills
Ability to create and maintain professional relationships within all levels of the organization
Ability to work effectively in a diverse group
Ability to work independently and as a member of a team
Flexibility and self-direction in a fast-paced environment
Ability to multitask; highly organized with excellent time management and organizational skills
Detail-oriented with excellent follow-up practices
Intermediate knowledge of designing, installing, configuring and maintaining LINUX/WINDOWS/UNIX in a high-availability production/cloud environment
Intermediate knowledge of data storage management subsystems and shared computer environments
Intermediate knowledge of ITSM process-based practices and ITIL best practices for IT Service Management
Advanced knowledge of multi-platform computer software and hardware
Associate's degree and industry-recognized IT certifications such as MCSE preferred
Travel: 1–10%

Benefits

Comp & perks

Medical insurance
Prescription coverage
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Annual bonus, commission, and/or long-term incentive plan may be available depending on position level/type