Warranty Coordinator II

Ryder System, Inc.

. Review repair orders and purchase orders for warranty claim determination .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in warranty claim processes, including submission and recovery, while maintaining strong communication and organizational skills. Capable of collaborating effectively with management and manufacturers to enhance warranty collection and process improvements.

Highest-signal resume keywords

Warranty Claim SubmissionData Entry ExperienceCustomer Service ExperienceDiesel Technology KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Warranty Claim DeterminationRepair Order ReviewPurchase Order ReviewInformation ResearchProcess Improvement IdentificationDetail OrientationTime ManagementMultitasking

Soft Skills

Strong Oral CommunicationStrong Written CommunicationProfessional Relationship BuildingTeam CollaborationFlexibility

Certifications & Qualifications

Associate's Degree in BusinessAssociate's Degree in AccountingAssociate's Degree in CommunicationsHigh School Diploma/GED

Industry Keywords

Warranty RecoveryField Management CommunicationManufacturer GuidelinesChargebacksFast-Paced Environment

About the role

Key responsibilities & impact

Review repair orders and purchase orders for warranty claim determination
Create and submit warranty claims to designated manufacturers while adhering to manufacturer guidelines
Research and gather information to maximize warranty recovery
Communicate with field management regarding missing repair information, 4-15s, and chargebacks
Communicate with manufacturer representatives to improve warranty collection opportunities
Collaborate with the Warranty Manager to identify process improvements and best practices
Perform special projects as needed
Perform other duties as assigned

Requirements

What you’ll need

Associate's degree in Business, Accounting, or Communications, or HS diploma/GED with equivalent years of experience (preferred)
Two (2) years or more of Data Entry experience (preferred)
One (1) year or more of Customer Service experience (preferred)
One (1) year or more of Diesel Technology experience (preferred)
Strong oral and written communication skills
Ability to create and maintain professional relationships within all levels of the organization
Ability to work independently and as a member of a team to meet departmental deadlines
Flexibility and self-drive in a fast-paced environment
Ability to multitask; highly organized with excellent time management skills
Detail-oriented with excellent follow-up practices
Willingness/ability to travel 3–4 times a year

Benefits

Comp & perks

Medical insurance
Prescription coverage
Dental insurance
Vision insurance
Life insurance
Disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Potential annual bonus, commission, and/or long-term incentive plan based on level and/or type
Travel 3–4 times a year