Bilingual Account Manager

Ryerson

. Build strong relationships with contacts at all levels within customer organizations, especially purchasing decision makers .

Posted 11/3/2026full-timeRemote • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales acumen and relationship-building capabilities, with a focus on customer trust and confidence. Proficient in developing and implementing sales strategies while leveraging E-Commerce capabilities to drive revenue growth.

Highest-signal resume keywords

Sales Experience In Metals Service Center IndustryBilingual In Spanish And EnglishProficiency With MS OfficeExperience With SAP And Salesforce.comStrong Business Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentMarket Intelligence AnalysisMargin AnalysisE-Commerce ImplementationTransactional Sales Growth

Soft Skills

Interpersonal CommunicationPersuasive NegotiationProblem-SolvingConflict ResolutionRelationship Building

Tools & Technologies

MS OfficeSAPSalesforce.com

Industry Keywords

Metals Service CenterCustomer Account ManagementCompetitive Market InformationValue-Added ServicesCommercial Programs

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Build strong relationships with contacts at all levels within customer organizations, especially purchasing decision makers
Develop customer trust and confidence in Ryerson and its representatives
Collaborate with inside sales, credit center, inventory managers, and other company departments to achieve company and customer objectives
Monitor the competitive environment and provide market intelligence to sales management
Help shape sales strategies, price levels, and working capital decisions
Increase revenue from assigned customers by selling value-added services and programs
Grow new business through profitable transactional sales growth
Manage customer accounts, including memorandum of understanding margin analysis, competitive market information, and quality improvement initiatives
Develop and implement sales and commercial programs while promoting Ryerson’s E-Commerce capabilities
Execute daily call planning to keep customers informed about industry and economic trends and Ryerson’s ability to assist them
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree preferred (preferably in marketing, business, or a related field of study) or related experience
Bilingual in both Spanish and English preferred
Must be willing to travel regularly to support a territory consisting of Tucson, AZ and the surrounding areas; monthly travel to Nogales, MX required
Minimum of 3-5 years of previous sales experience in the metals service center industry or similar industrial sales background
Proficiency with MS Office required; SAP and Salesforce.com experience highly desired
Strong business acumen with excellent customer service, interpersonal, oral, and written communication skills
Persuasive negotiation skills and ability to work within a team or individual environment
Effective problem-solving and conflict-resolution skills
Ability to maintain confidentiality
Highly motivated with demonstrated ability to build strong relationships quickly
Aggressive, competitive, and self-motivated attitude essential