FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, onboarding, and product training within the finance and commodities sectors. Proficient in leveraging CRM tools like Salesforce to document client interactions and deliver value-added services.
Highest-signal resume keywords
Client Relationship ManagementSalesforce ProficiencyFluency in English, Portuguese, and SpanishKnowledge of Energy and Commodities MarketsProduct Training and Demonstration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client SupportOnboardingProduct TrainingEngagement DocumentationAPI Understanding
Soft Skills
Organized Self-StarterEffective CommunicationTeam CollaborationLeadership in Training
Tools & Technologies
SalesforceExcelQuipZoomTeams
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
FinanceBanksTradingEnergy MarketsCommodities
About the role
Key responsibilities & impact- Manage an assigned client portfolio across Latin America
- Provide client support, onboarding and relationship building
- Engage with Commercial and Client Development to identify client solutions and provide value-added services
- Provide on-site support, product training and integration of Platts services into customer workflows
- Document all value-added services, cases and activities in Salesforce
- Stay current on commodity news and channel partner platforms; serve as team champion
- Strategize with Commercial and other teams regarding client needs, deliverables and feedback
- Collaborate with Commercial to grow the S&P Global Platts business
- Own client onboarding, product training, relationship building and client deliverables
- Partner globally with Client Service, Editorial, Product and Marketing teams to develop client solutions
- Travel to meet clients, understand their perspectives and share feedback internally
- Collaborate with global Client Service teams on best practices and lessons learned
Requirements
What you’ll need- Bachelor’s Degree
- 3+ years of related work experience; industry-related experience in finance, banks or trading is required
- English, Portuguese and Spanish command, written and oral
- Previous client support and/or sales interaction preferred
- Organized self-starter willing to own a client portfolio
- Ability to manage multiple client requests, product demonstrations, product training and engagement documentation
- Ability to lead individual and group trainings effectively and succinctly at all company levels
- Knowledge of energy, commodities and financial markets
- Ability to travel approximately 40% of the time
- Experience with CRMs, especially Salesforce; Excel, Quip, Zoom and Teams
- API and technology understanding
- Resume must be submitted in English
Benefits
Comp & perks- Health care coverage designed for the mind and body
- Generous time off
- Continuous learning resources and career development opportunities
- Competitive pay
- Retirement planning
- Continuing education program
- Company-matched student loan contribution
- Financial wellness programs
- Family benefits for partners and children
- Retail discounts
- Referral incentive awards