S&P Global

Financial Planning and Analysis

• Lead the full credit ratings process for assigned financial institutions, including quantitative analysis, issuer engagement, committee preparation, and rating publication
• Manage ongoing surveillance for an assigned portfolio
• Conduct fundamental credit analysis and identify developments affecting creditworthiness
• Research capital frameworks, operational risk, and liquidity risk
• Contribute to credit insights, peer comparisons, and industry commentaries
• Analyze complex or less clearly defined credit issues and recommend appropriate approaches
• Engage with issuers and internal partners to gather information and communicate analytical views
• Share analytical knowledge and guide junior colleagues

Senior Analyst – Financial Institutions Ratings

Revenue Operations

• Draft and manage contracts for new sales and renewals using DocuSign, ensuring legal and internal-policy compliance
• Process new-sales and renewal opportunities in Salesforce CPQ with accurate, compliant pricing
• Coordinate with Legal, Order Management, Fulfillment, Client Financial Relations, Cash Apps, Finance, Sales Crediting, and other OTC teams to resolve client queries
• Generate and analyze SFDC reports on sales performance, operational efficiency, and Revenue Operations improvements
• Participate in Salesforce data governance and data-cleanup projects
• Address new-sales and renewal inquiries through chat, email, and phone
• Conduct root cause analysis of OTC-system issues to improve data quality and the client buying experience

Revenue Operations Specialist

Customer Success Manager

• Own successful customer journeys and client touch points that drive engagement, adoption, retention, and user/usage growth
• Develop and execute proactive contact initiatives with Marketing, Product, and account teams
• Drive continuous service improvement focused on product adoption and usage growth
• Maintain account profiles, including affiliations, geographic presence, and business interests, through Salesforce
• Educate clients about S&P Global Market Intelligence capabilities and increase product usage
• Provide platform, product functionality, and new-release training on-site or virtually
• Liaise with Product Management to learn enhancements and relay ongoing client feedback
• Monitor product usage with the usage analytics team and develop account profiles to support renewal proposals and identify upsell opportunities
• Build knowledge of products, services, enhancements, and new offerings
• Understand customer business and market trends and suggest solutions through product education or internal connections
• Route client enhancement requests to product stakeholders
• Leverage CRM and Cadence systems to optimize client engagement

General

• Master the use of power market tools and applications offered by S&P Energy
• Support sales of power market tools and applications with the wider commercial team
• Participate in diagnosis calls to determine prospective clients’ use cases
• Demonstrate power market tools and applications to potential clients
• Respond urgently to client questions after purchase
• Meet or exceed sales goals
• Document activities and accomplishments in internal systems to support annual performance reviews

Commercial Specialist, Gas & Power Insights

• Manage the full customer journey across onboarding, training, adoption, ongoing engagement, and renewal support
• Drive long-term client engagement, platform adoption, retention, user and usage growth, and account-level strategic objectives
• Develop and execute proactive engagement initiatives across the customer journey with Marketing, Product, and account teams
• Drive continuous service improvement focused on platform adoption, usage growth, and value realization
• Build and evolve account profiles in Salesforce
• Deliver role-specific product, workflow, and new-release training in person or virtually
• Partner with Product Specialists and Product Management to understand enhancements and share client feedback
• Leverage usage analytics to identify trends, inform renewal strategies, and uncover adoption or upsell opportunities
• Understand client objectives and industry trends and translate insights into practical recommendations
• Serve as a trusted advisor across client projects and initiatives
• Represent the client's voice internally and route enhancement requests and recurring themes to appropriate teams
• Use Salesforce and SalesLoft or Cadence to track activity, manage outreach, and execute structured engagement plans

• Manage the full customer journey across onboarding, training, adoption, ongoing engagement, and renewal support
• Drive long-term client engagement, platform adoption, retention, user and usage growth, and account-level strategic objectives
• Develop and execute proactive engagement initiatives across the customer journey with Marketing, Product, and account teams
• Drive continuous service improvement focused on platform adoption, usage growth, and value realization
• Build and evolve account profiles in Salesforce, including affiliations, departmental footprint, business priorities, and changing user needs
• Deliver role-specific product, workflow, and new-release training in person or virtually
• Partner with Product Specialists and Product Management to understand enhancements and share client feedback
• Leverage usage analytics to identify trends, inform renewal strategies, and uncover adoption or upsell opportunities
• Understand client objectives and industry trends and translate insights into practical recommendations
• Serve as a trusted advisor across client projects and initiatives
• Represent the client's voice internally and route enhancement requests and recurring themes to appropriate teams
• Use Salesforce and SalesLoft or Cadence to track activity, manage outreach, and execute structured engagement plans

Executive Assistant

• Serve as the primary operational partner to the Global Head of Growth & Enablement
• Own complex calendar management, travel planning, meeting coordination, and expense processing
• Anticipate needs and prepare materials for high-visibility meetings and senior leadership engagements
• Plan and manage logistics for meetings, town halls, offsites, and webinars
• Source venues, arrange catering, prepare materials, and facilitate events on the day
• Manage project tasks supporting departmental priorities
• Coordinate Growth & Enablement initiatives
• Handle sensitive information confidentially and brief the Global Head for key engagements
• Collaborate with the broader EA team on Growth & Enablement initiatives

Executive Assistant – Global Head of Growth & Enablement

General Counsel

• Advise the Board of Directors and executive leadership on legal, regulatory, risk, and governance matters
• Serve as a trusted strategic partner to the President and CEO
• Lead an integrated global legal and risk organization
• Advise the Board and its Committees on corporate governance, securities law, disclosure, enterprise risk oversight, and fiduciary matters
• Oversee public company obligations, including SEC and stock exchange requirements
• Partner with the business on product innovation, new commercial models, strategic partnerships, and geographic expansion
• Provide legal leadership on M&A and strategic transactions
• Engage with regulators and enforcement bodies, including the SEC and DOJ
• Anticipate regulatory and enforcement developments
• Lead legal and risk governance frameworks and enterprise risk decision-making
• Lead governance frameworks for AI, GenAI, and agentic technologies
• Define and protect enterprise-wide intellectual property strategy
• Oversee global litigation and investigations
• Modernize Legal and Risk operations through simplification, redesign, and AI-enabled ways of working
• Build and lead a world-class global Legal and Risk team
• Strengthen leadership depth, succession, automation, and modern capabilities

Chief Legal Officer

• Drive strategic customer relationships across upstream oil & gas accounts
• Ensure maximum adoption and retention of S&P Global Energy solutions
• Lead customer onboarding programs and deliver targeted training
• Monitor customer health metrics and satisfaction levels
• Identify expansion opportunities that drive revenue growth and deepen partnerships
• Serve as the primary customer advocate
• Coordinate cross-functional teams to resolve escalations and deliver seamless service experiences
• Conduct regular business reviews and strategic on-site engagements
• Assess performance, gather insights, and recommend solutions that enhance operational outcomes
• Leverage advanced analytics and emerging technologies to provide data-driven insights
• Collaborate with Product, Marketing, Sales, Support, and external partners
• Act as a subject matter expert
• Drive continuous improvement, Voice of Customer initiatives, and strategic projects that enhance customer experience

Customer Success Manager, Upstream

• Develop and execute proactive, creative, ongoing client-contact initiatives with Marketing, Product, and account teams
• Drive continuous service improvement focused on product adoption and usage growth
• Maintain account profiles in Salesforce, including affiliations, geographic presence, and business interests
• Educate clients about S&P Global Market Intelligence capabilities to increase usage and adoption
• Increase usage by focusing on distinct users and growing the overall user base
• Provide platform, product functionality, and new-release training onsite or virtually
• Liaise with Product Management to master enhancements and relay client feedback
• Monitor product usage with the usage analytics team
• Develop account profiles to support renewal proposals and identify potential upsell opportunities
• Maintain knowledge of products, services, enhancements, and new offerings
• Understand customer business and market trends and recommend ways to address client needs
• Route client enhancement requests to product stakeholders
• Use CRM and Cadence systems to optimize client engagement
• Work from the office a minimum of 2 days per week
• Attend at least one in-person interview before an offer can proceed

Business Analyst

• Partner with stakeholders to define, prioritise, and deliver product enhancements, strategic initiatives, and roadmap objectives
• Gather, analyse, and document business and client requirements
• Translate requirements into clear user stories and functional specifications
• Support product delivery through testing, UAT, implementation, and release management
• Conduct market research, competitive analysis, and business evaluations
• Identify growth opportunities and service enhancements
• Collaborate with clients and commercial teams on solution design, RFPs, due diligence requests, and product presentations
• Drive operational improvement initiatives through workflow optimisation, automation, KPI tracking, and risk mitigation

Product Owner, Business Analyst – MCA

Editor

• Lead and develop the Editorial, Design and Publishing team
• Run the global team with day-to-day autonomy while upholding editorial integrity and high standards
• Guide the team through strategic and operational change
• Develop relationships with senior executives and stakeholders across S&P Global
• Set team strategy, priorities, initiatives, projects and programs
• Establish scorecards, OKRs and KPIs and report regularly to leadership and stakeholders
• Drive workflow efficiencies and adoption of generative AI and automation opportunities
• Align EDP with the wider Enterprise Data Organization
• Partner with Data and Technology colleagues to deliver service efficiencies and enhanced value
• Set, approve and monitor EDP budgets, including travel and expense and contractor spending
• Lead talent, performance and location strategy for editorial and design job families
• Act as a trusted partner to companywide stakeholders and divisional teams
• Chair the S&P Global Editorial Council
• Participate as a full member of the Data Excellence & Partnership leadership team

Executive Director – Editorial, Design, and Publishing

Analyst

• Analyze chemical value-chain market trends
• Collate industry statistics and internal data to provide market insights
• Update supply/demand balances, trade flows, operating schedules, and price forecasts
• Research emerging markets, plants, and technologies
• Model data and support data transformation
• Deliver comprehensive industry reports for the Chemical Economics Handbook and related services
• Build independent market assessments using primary and secondary research
• Analyze supply-demand balances, market dynamics, industry trends, macroeconomic drivers, and sector-specific drivers
• Perform modelling and analysis to develop and improve analytical models
• Identify new data sources and conduct statistical analysis
• Support subject-matter experts in maintaining market balances, trade flows, and price forecasts
• Write industry reports and publication-ready Chemical Economics Handbook research
• Respond to client inquiries and provide expert insight directly or through subject-matter experts
• Prepare client presentations and develop presentation skills
• Collaborate with teams to ensure accurate and timely information and publications
• Respond to client requests for data and analysis

Analyst – Chemicals, Methanol & Derivatives

Recruitment

• Set the strategic direction for the global talent acquisition team
• Build a high-performing, agile organization with strong leadership succession and scalable capabilities
• Own and evolve a multiyear talent acquisition strategy and roadmap aligned with business growth, transformation, location, and capability priorities
• Advise senior business and people leaders on talent availability, workforce risks, location strategy, skills, and investments
• Work closely with HR to drive talent strategy
• Translate workforce data, labor market intelligence, and recruiting analytics into executive insights and actionable talent decisions
• Use data-driven insights to optimize recruiting strategies and improve hiring outcomes
• Ensure compliance with global hiring regulations and company policies
• Foster diversity, equity, and inclusion within the talent acquisition team
• Build stakeholder relationships and align talent acquisition strategies with business objectives
• Enhance candidate experience by streamlining hiring processes and implementing engagement best practices

Global Talent Acquisition Lead, Market Intelligence

• Set the strategic direction for the global talent acquisition team
• Build a high-performing, agile organization with strong leadership succession and scalable capabilities
• Own and evolve a multiyear talent acquisition strategy and roadmap aligned with business growth, transformation, location, and capability priorities
• Advise senior business and people leaders on talent availability, workforce risks, location strategy, skills, and investments
• Work closely with HR to drive talent strategy
• Translate workforce data, external labor market intelligence, and recruiting analytics into executive insights and actionable talent decisions
• Use data-driven insights to optimize recruiting strategies and improve hiring outcomes
• Ensure compliance with global hiring regulations and company policies
• Foster diversity, equity, and inclusion within the talent acquisition team
• Build stakeholder relationships to align talent acquisition strategies with business objectives
• Enhance candidate experience by streamlining hiring processes and implementing engagement best practices

Senior Analyst – Financial Institutions Ratings

Revenue Operations Specialist

Customer Success Manager

Commercial Specialist, Gas & Power Insights

Customer Success Manager

Customer Success Manager

Executive Assistant – Global Head of Growth & Enablement

Chief Legal Officer

Customer Success Manager, Upstream

Customer Success Manager

Product Owner, Business Analyst – MCA

Executive Director – Editorial, Design, and Publishing

Analyst – Chemicals, Methanol & Derivatives

Global Talent Acquisition Lead, Market Intelligence

Global Talent Acquisition Lead – Market Intelligence, Chief Commercial Office