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Fulfillment Reconciliation Specialist – Delivery Controls
S&P Global. Lead strategy for channel fulfillment and reconciliation, including automation, AI, and operational excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading strategic projects focused on automation, reconciliation, and process improvement while ensuring compliance with SOX standards. Proficient in translating business needs into scalable system-based solutions and driving cross-functional collaboration.
Highest-signal resume keywords
Project ManagementProcess ImprovementSalesforce ExpertiseAutomation StrategyAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
FulfillmentReconciliationOrder-To-CashData ValidationExcel ProficiencyAI ImplementationMachine LearningSystem-Based SolutionsBacklog ReductionDocumentation Maintenance
Soft Skills
LeadershipCritical ThinkingProblem-SolvingOrganizational SkillsEffective Communication
Tools & Technologies
SalesforceSalesforce CPQAlteryxSandbox Environments
Industry Keywords
SOX ComplianceOperational ExcellenceCross-Functional CollaborationStakeholder AlignmentFast-Paced Environments
About the role
Key responsibilities & impact- Lead strategy for channel fulfillment and reconciliation, including automation, AI, and operational excellence
- Own the transformation roadmap for scalable, system-led solutions that reduce manual effort
- Lead end-to-end projects for delivery, reconciliation, automation, and process improvement
- Manage project timelines, milestones, deliverables, stakeholder alignment, and leadership updates
- Drive team performance, accountability, and cross-functional collaboration
- Reduce reconciliation backlog through prioritization and scalable solutions
- Automate exception handling, data validation, and reporting processes
- Lead adoption of AI, machine learning, and innovative tools
- Guide use of Salesforce, Salesforce CPQ, and Alteryx
- Translate business needs into system-based solutions with technical teams
- Monitor and reconcile channel partner entitlement data in Salesforce
- Validate system changes in Sandbox environments before deployment
- Conduct fulfillment reconciliations for manual and channel partner platforms
- Investigate and resolve discrepancies with internal teams
- Collaborate with Research Ops to complete reconciliation requests and ensure SOX compliance
- Maintain documentation for compliance and audit readiness
- Train and guide teams on channel delivery processes and controls
- Communicate reconciliation status, risks, and opportunities to leadership and cross-functional partners
Requirements
What you’ll need- Bachelor’s Degree or equivalent education and experience
- 5+ years of experience in fulfillment, reconciliation, order-to-cash, or related environments
- Demonstrated leadership in process improvement and automation
- Experience leading strategic projects, transformation initiatives, backlog reduction, and automation efforts
- Strong analytical, critical thinking, problem-solving, and research skills
- Effective organizational, time management, and decision-making skills
- Advanced proficiency in Excel, including pivot tables, VLOOKUP, and CONCATENATE
- Hands-on experience with Salesforce, Salesforce CPQ, and Alteryx
- Ability to translate business needs into system-based solutions and partner with technical teams
- Excellent English communication skills, oral and written
- Experience presenting to leadership
- Experience working in fast-paced environments with sales organizations is a plus
- Willingness to work EMEA and AMER shifts
- Willingness to work overtime during month-end close
- Adherence to SOX audit requirements and standards
Benefits
Comp & perks- Health care coverage designed for the mind and body
- Generous time off
- Continuous learning resources and career development
- Competitive pay
- Retirement planning
- Continuing education program with company-matched student loan contribution
- Financial wellness programs
- Family-friendly benefits for partners and children
- Retail discounts
- Referral incentive awards
- Hybrid work arrangement