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Sales Operations Specialist
S&P Global. Draft and manage contracts for new sales and renewals using DocuSign, ensuring compliance with legal requirements and internal policies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract management and compliance, utilizing Salesforce CPQ for sales processing and reporting. Strong analytical skills for data governance and operational efficiency improvements, combined with effective communication and collaboration across multiple teams.
Highest-signal resume keywords
Contract ManagementSalesforce CPQData AnalysisCommunication SkillsAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract DraftingSales ProcessingData GovernanceRoot Cause AnalysisSales Reporting
Soft Skills
Self-MotivationPositive MindsetExcellent Work EthicAttention To Detail
Tools & Technologies
DocuSignSalesforceMS OfficeSalesforce CPQ
Industry Keywords
Revenue OperationsClient Financial RelationsOrder ManagementFulfillmentOTC Systems
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Draft and manage contracts for new sales and renewals using DocuSign, ensuring compliance with legal requirements and internal policies
- Process new sales and renewal opportunities in Salesforce CPQ, ensuring accurate pricing aligned with company standards
- Coordinate with Legal, Order Management, Fulfillment, Client Financial Relations, Cash Apps, Finance, Sales Crediting, and other OTC teams to resolve client queries
- Generate and analyze SFDC reports on sales performance, operational efficiency, and Revenue Operations improvement areas
- Participate in data governance projects and Salesforce data cleanup activities
- Address new sales and renewal inquiries via chat, email, or phone for internal stakeholders and clients
- Conduct root cause analysis of OTC system issues to improve data quality and the client buying experience
Requirements
What you’ll need- Strong comprehension, verbal, and written communication skills
- Proficiency in MS Office applications, particularly Word, Excel, and PowerPoint, preferred
- Familiarity with Salesforce CPQ and billing systems advantageous
- Attention to detail
- Self-motivation
- Positive mindset
- Excellent work ethic
- Ability to thrive in a fast-paced environment
Benefits
Comp & perks- Growth opportunities and opportunities to advance to more specialized roles
- Health care coverage designed for the mind and body
- Generous time off
- Continuous learning resources and career development opportunities
- Competitive pay
- Retirement planning
- Continuing education program
- Company-matched student loan contribution
- Financial wellness programs
- Family benefits and perks
- Retail discounts
- Referral incentive awards