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Senior Specialist, Sales Operations/Support
S&P Global. Manage client-initiated due diligence projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing due diligence projects, ensuring compliance with company standards while fostering strong customer relationships. Proficient in Information Security, Risk Management, and Third Party Risk Assessments, with a focus on analytical problem-solving and effective communication.
Highest-signal resume keywords
Information SecurityRisk ManagementThird Party Risk AssessmentsAnalytical Problem-SolvingProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Due Diligence ManagementInformation Security AssessmentsApplication SecurityNetwork SecurityIncident ResponseCloud SecurityTechnology ControlsData AnalyticsProcess OptimizationDocumentation Management
Soft Skills
Communication SkillsInterpersonal SkillsDecision-MakingCritical ThinkingAttention to Detail
Tools & Technologies
Centralized Database ProcessesAutomation ToolsContent Improvement Tools
Industry Keywords
Due DiligenceBIA/BCPCyber SecurityComplianceStakeholder Coordination
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Manage client-initiated due diligence projects
- Coordinate preparation, execution, and delivery of formal responses
- Foster customer relationships and maintain transparent communication throughout the process
- Acknowledge due diligence requests and provide regular progress updates
- Develop understanding of product solutions and platforms for effective communication
- Maintain awareness of internal controls and due diligence trends
- Ensure responses are accurate, timely, and compliant with company standards
- Track action items raised during assessments through completion
- Maintain documentation of the due diligence response process, customer correspondence, supporting documentation, and remediation actions
- Coordinate with sales, product, legal, and information security stakeholders
- Create accurate, persuasive, and cogent response documents
- Assist with centralized database processes, policies, procedures, tools, and content improvement
- Update due diligence content
- Identify opportunities to optimize processes using automation, technology, and data analytics
Requirements
What you’ll need- 3–7 years of relevant experience
- Robust comprehension of Information/Cyber Security, Risk Management, BIA/BCP, Application Security, Network Security, Incident Response, and Cloud Security
- Proficiency in addressing Third Party Risk Assessments and Information Security Assessments
- Foundational knowledge of technology controls
- Strong decision-making and critical-thinking skills
- Thorough analytical abilities leading to informed decision-making outcomes
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Outstanding attention to detail
- Ability to manage multiple concurrent projects efficiently
- Creativity and initiative
- Ability to cultivate strong working relationships with internal colleagues
Benefits
Comp & perks- Health care coverage designed for the mind and body
- Generous time off
- Continuous learning resources and career development opportunities
- Competitive pay
- Retirement planning
- Continuing education program
- Company-matched student loan contribution
- Financial wellness programs
- Family benefits for partners and children
- Retail discounts
- Referral incentive awards