Community Integration Practitioner

S.U.C.C.E.S.S.

. Deliver outcome-oriented settlement programs to eligible clients .

Posted 9/19/2026full-timeSurrey • CanadaMid-LevelSenior💰 CA$24 - CA$25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering settlement programs and services to newcomers, including conducting needs assessments, developing settlement plans, and facilitating workshops. Proficient in client data management and community outreach, with strong communication and organizational skills.

Highest-signal resume keywords

Bachelor’s Degree in Social or Human SciencesExperience with Newcomers and RefugeesExcellent Written and Verbal Communication SkillsExcellent Technical Skills in MS Office and Web-Based ApplicationsCertified Career Development Practitioner (CCDP) Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Settlement Program DeliveryNeeds AssessmentWorkshop FacilitationClient Data ManagementCultural InterpretationEvent PlanningResource TranslationCommunity OutreachSettlement Information KnowledgeTime Management

Soft Skills

Interpersonal CommunicationTeam CollaborationAttention to DetailOrganizational SkillsCultural Sensitivity

Tools & Technologies

MS OfficeMS TeamsZoomClient Database

Certifications & Qualifications

Certified Career Development Practitioner (CCDP)Criminal Record Check

Industry Keywords

Settlement ServicesMulticultural ClienteleImmigrant ServicesCommunity ResourcesCultural Adjustment

About the role

Key responsibilities & impact

Deliver outcome-oriented settlement programs to eligible clients
Conduct formal reviews of newcomer needs across settlement areas including language, employment, housing and community connections
Develop settlement plans and follow-up support based on identified needs
Perform client data entry and document needs, settlement plans, attendance records and program outcomes in the client database
Refer or arrange clients for appropriate services
Provide settlement and integration information and orientation about Canada and the community where clients intend to settle
Deliver one-on-one consultations in person, by email, online and by phone
Provide information and orientation through workshops, group sessions and classes
Liaise with government, professional groups, businesses, schools and community services
Facilitate guided visits to government and community resources
Plan and implement events including job fairs and community networking events
Provide cultural interpretation and workshop interpretation where applicable
Translate resources for newcomers
Conduct outreach to local community organizations to promote programs and recruit clients
Provide settlement assistance and support to newcomers arriving at YVR
Attend program meetings on service delivery issues
Provide supervisors with current information about community services, government departments and procedures
Improve program service outcomes and day-to-day services through assigned professional development
Perform other related duties as assigned by the supervisor

Requirements

What you’ll need

Bachelor’s Degree in Social or Human Sciences
Experience working with newcomers, refugees, temporary foreign workers, naturalized citizens and international students
Experience with multicultural clientele and immigrant related services
Experience conducting workshops and events
Experience in one-on-one settlement service delivery
Knowledge of settlement information and resources
Knowledge of the local geographic area
Excellent written and verbal communication skills
Excellent interpersonal and intercultural communication skills
Ability to work independently and as part of a team
Excellent technical skills in MS Office and web-based applications such as MS Teams and Zoom
Excellent resource, time management and organizational skills
Excellent attention to detail and commitment to excellence in service delivery
Excellent group facilitation skills
Ability to work with individuals and communities facing cultural adjustment challenges
Ability to design, promote, deliver and facilitate orientation and education workshops
Criminal Record Check required
Able to work evenings and weekends as required
Certified Career Development Practitioner (CCDP) Certification is considered an asset
A second language may be an asset when required to meet operational needs

Benefits

Comp & perks

Additional agency holidays (3 additional statutory holidays)
3 weeks annual vacation (starting) and up to 6 weeks (maximum)
Company-funded pension (GRRSP)
Extended health & dental plan
Employee & family assistance programs
Access to wellness programs
Work-life balance support