S.U.C.C.E.S.S.

General

• Provide employment counselling to newcomers and their family members through online services
• Provide consultation on foreign credential recognition and alternative career planning
• Assist clients through goal-setting, action planning, and follow-up to achieve employment outcomes
• Plan, organize, and deliver employment webinars on labour market information, resume and cover letter writing, job search strategies, and interview skills
• Work with the Job Developer to deliver employer connection activities
• Link clients to IRCC-funded pre-arrival employment programs and professional and regulatory bodies
• Research and assist in virtual recruitment activities, career talks, and job fairs
• Assist in delivering job search programs and review/edit resumes and cover letters
• Participate in staff meetings to share information, coordinate activities, and improve effectiveness
• Document client needs, action items, progress notes, and outcomes in secure client database systems and iCare
• Maintain and prepare accurate statistics and records for program monitoring, planning, budgeting, reporting, and evaluation
• Perform other related duties as required

Employment Specialist – Temporary Full-Time

Digital Marketing

• Support program marketing by clarifying objectives, audiences, timelines and desired outcomes and translating needs into marketing plans and deliverables
• Guide marketing work from briefing through creative development, review, launch and basic performance assessment
• Recommend social media, digital advertising, web content and other online approaches
• Develop and deliver integrated digital campaigns increasing awareness, engagement, registration and participation in S.U.C.C.E.S.S. programs and services
• Plan, create and manage organic and paid social media campaigns across approved platforms, including LinkedIn and Facebook
• Develop campaign concepts, written content, graphics, images and videos
• Recommend audiences and budgets, maintain schedules, monitor performance and improve content or delivery based on results
• Monitor engagement, coordinate responses and identify opportunities to extend program reach
• Develop on-brand creative materials in Canva and other approved design tools for social media, digital advertising, email, websites, presentations, digital displays and lockscreens
• Lead newsletters and targeted email campaigns; strengthen submissions, improve presentation, maintain templates and audience records
• Write, edit and proofread content for social media, digital advertisements, websites, newsletters, presentations and program campaigns
• Edit photographs, illustrations and basic video content; prepare materials in appropriate sizes and formats; maintain the image library; support photography and videography when required
• Develop demonstrations, examples, quick guides and reusable learning materials for program teams
• Coordinate marketing and communications requests through the ticketing system
• Provide guidance for Canva, CMS website, newsletters and social media platforms
• Maintain working files, documentation and campaign records
• Consult with internal teams and guide work from briefing through production, launch and review
• Build internal capacity by helping program staff use approved tools and templates effectively

Digital Marketing & Social Media Content Developer

Community Manager

• Deliver outcome-oriented settlement programs to eligible clients
• Conduct formal reviews of newcomer needs across settlement areas including language, employment, housing and community connections
• Develop settlement plans and follow-up support based on identified needs
• Perform client data entry and document needs, settlement plans, attendance records and program outcomes in the client database
• Refer or arrange clients for appropriate services
• Provide settlement and integration information and orientation about Canada and the community where clients intend to settle
• Deliver one-on-one consultations in person, by email, online and by phone
• Provide information and orientation through workshops, group sessions and classes
• Liaise with government, professional groups, businesses, schools and community services
• Facilitate guided visits to government and community resources
• Plan and implement events including job fairs and community networking events
• Provide cultural interpretation and workshop interpretation where applicable
• Translate resources for newcomers
• Conduct outreach to local community organizations to promote programs and recruit clients
• Provide settlement assistance and support to newcomers arriving at YVR
• Attend program meetings on service delivery issues
• Provide supervisors with current information about community services, government departments and procedures
• Improve program service outcomes and day-to-day services through assigned professional development
• Perform other related duties as assigned by the supervisor

Community Integration Practitioner

• Deliver outcome-oriented settlement programs to eligible clients
• Conduct formal reviews of newcomer needs across language, employment, housing and community connections
• Develop settlement plans and follow-up support based on identified needs
• Perform client data entry and document needs, plans, attendance records and outcomes in the client database
• Refer or arrange clients for appropriate services
• Provide settlement and integration information and orientation about Canada and local communities
• Deliver one-on-one consultations in person, by email, online and by phone
• Provide information and orientation through workshops, group sessions and classes
• Liaise with government, professional groups, businesses, schools and community services
• Facilitate guided visits to government and community resources
• Plan, implement and assist with events such as job fairs and community networking events
• Perform cultural interpretation and workshop interpretation where applicable
• Translate resources for newcomers
• Conduct outreach to local community organizations to promote programs and recruit clients
• Provide settlement assistance to newcomers arriving in YVR
• Attend program meetings on service delivery issues
• Provide current community service, government department and procedure information to the supervisor
• Participate in professional development and improve program outcomes and day-to-day services
• Perform other related duties as assigned by the supervisor