Delivery Lead, Media Operations

S4 Capital Group

. Oversee quality campaign delivery from client teams and own client communications and relationships .

Posted 10/3/2026full-timeChicago • Illinois • United StatesSenior💰 $110,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert proficiency in media platforms and a strong understanding of the media landscape, effectively managing client relationships and project delivery. Capable of mentoring team members while utilizing data to drive client business goals.

Highest-signal resume keywords

Expert Proficiency In Media PlatformsProject Management SkillsStrong Written And Verbal CommunicationData Analysis In Excel And Google SheetsClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Media Strategy ArchitectureCampaign PlanningProgrammatic AdvertisingSocial Media AdvertisingSearch AdvertisingData ContextualizationKey Performance Indicator DefinitionTask PrioritizationMeeting FacilitationMedia Activation Services

Soft Skills

Strong Organizational SkillsSelf And Social AwarenessMentoring And Development SkillsCollaboration SkillsTrust And Rapport Building

Tools & Technologies

SlackGSuiteSalesforceWorkday

Industry Keywords

Ad Industry LandscapeMedia EngagementClient CommunicationsCampaign ExecutionBusiness Growth Opportunities

About the role

Key responsibilities & impact

Oversee quality campaign delivery from client teams and own client communications and relationships
Lead team projects and manage end-to-end client engagements and relationships
Architect media strategy and lead campaign planning, builds, and ongoing management
Build trust and rapport with clients; manage communications, updates, review requests, questions, and platform/media execution troubleshooting
Work with team members on day-to-day client and internal tasks
Collaborate with peers to share and receive learnings
Execute media platforms across Programmatic, Social, and Search channels
Use internal tools and processes including Slack, GSuite, Salesforce, and Workday
Mentor and develop team members and contribute subject matter expertise to Media trainings and initiatives
Maintain understanding of the ad industry landscape and Media.Monks Media Activation services
Identify opportunities to grow business with clients

Requirements

What you’ll need

Expert level proficiency in a minimum of two media platforms and basic understanding of one other relevant platform
Conceptual understanding of the Media landscape and how platforms fit into the ecosystem
Ability to outline, plan, and manage projects, including identifying task owners, defining key performance indicators, and ensuring timely and effective delivery/results
Ability to identify and act on explicitly stated and implicit problems, roadblocks, and next steps
Ability to work with and contextualize data in service of clients’ business goals
Demonstrated ability to work with data in Excel and/or Google Sheets
Ability to prioritize tasks and schedules and identify conflicting timelines or concurrent needs
Ability to run effective internal and/or external meetings, including agenda-building, material preparation, note taking, action-item identification, and task delegation
Strong written and verbal communication skills with internal and external stakeholders
Strong organizational skills
Strong self and social awareness skills
Ability to assess and address team member developmental needs
4 years or more in a relevant Media role or environment

Benefits

Comp & perks

Excellent, full coverage medical, dental, and vision insurance
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth