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Social Media Intern
S4 Capital Group. Engage with and build relationships with different audiences across digital channels, ensuring agile, human, and accurate communication.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong written and verbal communication skills, with a focus on engaging diverse audiences across digital channels. Proficient in social media management, content scheduling, and data analysis, with a keen understanding of community dynamics and metrics.
Highest-signal resume keywords
Bachelor's Degree In CommunicationsSocial Media ManagementCommunity ManagementPortuguese Language ProficiencyCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content SchedulingData AnalysisSocial Media MetricsInfluencer MarketingGoogle SheetsExcel
Soft Skills
Excellent Communication SkillsEmpathyInterpersonal SkillsOrganizational SkillsProactive Attitude
Tools & Technologies
SprinklrTrelloWhatsApp Business
Industry Keywords
Digital CommunitiesContent CreatorsBeauty IndustrySocial Media
About the role
Key responsibilities & impact- Engage with and build relationships with different audiences across digital channels, ensuring agile, human, and accurate communication.
- Respond to community interactions, answer questions, provide process guidance, and maintain a close, empathetic relationship with users.
- Support the scheduling and publishing of content across digital channels, ensuring adherence to the content calendar and deadlines.
- Monitor community interactions and sentiment, identifying recurring questions, praise, criticism, and opportunities for improvement.
- Support the operational management of Social Media projects by tracking statuses, workflows, deadlines, and relevant information.
- Collect, organize, and verify data and evidence related to social media activities and posts.
- Act as a liaison between different audiences and the internal team, ensuring information flows clearly and project stages are completed.
- Support data updates and the preparation of routine reports for the department.
- Follow the Social Media team’s routines and deliverables, developing knowledge of strategy, metrics, communities, and business acumen.
Requirements
What you’ll need- Currently pursuing a bachelor’s degree in Communications, Journalism, Advertising, Public Relations, Marketing, or a related field.
- Excellent written and verbal communication skills, with the ability to adapt tone of voice.
- Outstanding command of Portuguese, with clear writing and strong attention to grammar.
- Empathetic and patient, with strong interpersonal skills and the ability to connect with different audiences.
- Well-organized, detail-oriented, and disciplined when managing routines, workflows, and deadlines.
- Interest in and familiarity with social media, especially Instagram, Reels, and TikTok.
- Interest in the world of Social Media, digital communities, and content creators.
- Collaborative, proactive, and eager to learn.
- Academic or professional experience in customer service, support, Community Management, Social Media, or digital channel monitoring.
- Knowledge of or familiarity with task management, customer service, or Community Management tools such as Sprinklr, Trello, and WhatsApp Business.
- Basic understanding of social media metrics and influencer marketing.
- Basic knowledge of Google Sheets or Excel.
- Interest in or familiarity with the beauty industry and/or content creators.
- Ability to learn new platforms and tools quickly.
Benefits
Comp & perks- Dental plan
- Gym membership platform with access to multiple locations across Brazil
- Healthcare platform offering 24/7 medical and psychological support
- Discounts at pharmacies and appointment scheduling with healthcare professionals
- Two free therapy sessions and two nutrition sessions per month
- Free SESC membership, providing access to cultural, sports, leisure, and wellness activities
- Birthday day off plus a bonus in the monthly payroll
- Remote-first work model, allowing you to work from anywhere in Brazil