Sales Development Representative

sa.global

. Conduct in-depth qualification of inbound and outbound leads to assess needs, fit, budget, decision process, and timing .

Posted 9/29/2026full-timeRemote • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in lead qualification and relationship building, utilizing Microsoft Dynamics 365 and CRM tools to drive sales opportunities. Proven ability to exceed lead generation targets while collaborating effectively with Marketing and Sales teams.

Highest-signal resume keywords

Lead Qualification Using BANTMicrosoft Dynamics 365 ExperienceHigh Volume Outbound CallingSales Development ExperienceCRM Discipline

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead GenerationSales QualificationProspect EngagementOpportunity CreationMarket Research

Soft Skills

Excellent Communication SkillsHighly OrganisedResilienceSelf-MotivationCollaboration

Tools & Technologies

Microsoft CRM6SenseLinkedInZoomInfoMicrosoft Copilot

Industry Keywords

Digital TransformationMicrosoft Partner ChannelBusiness DevelopmentInside SalesVertical Solutions

About the role

Key responsibilities & impact

Conduct in-depth qualification of inbound and outbound leads to assess needs, fit, budget, decision process, and timing
Represent the company’s products and services and explain how solutions meet customer needs and support digital transformation
Generate leads and build relationships through proactive outreach
Manage and maintain a pipeline of qualified prospects and engage Business Development Managers for next steps
Identify best practices and refine lead-generation and qualification strategies
Use Microsoft CRM, 6Sense, LinkedIn, ZoomInfo, cold calls, and email to generate and qualify sales opportunities
Prepare for prospect calls through company background research
Build long-term, trusting relationships with prospects
Seek new business opportunities and schedule meetings or calls between prospects and Business Development Managers
Provide weekly, monthly, and quarterly reporting on lead qualification metrics to the direct manager
Identify prospect engagement trends and share insights with Marketing and Sales
Provide actionable feedback for campaign improvement
Enter, update, and maintain accurate CRM information on leads, prospects, and opportunities

Requirements

What you’ll need

Proven experience in a Sales Development, Business Development, or Inside Sales role
Ideally experience within the Microsoft Partner channel with Microsoft Dynamics – BC and/or F&O
Ability to qualify leads using structured frameworks such as BANT
Strong discovery and questioning skills
Experience making high volumes of outbound calls and emails
Experience nurturing prospects, scheduling meetings, generating interest, and driving qualified opportunities
Familiarity with vertical solutions and industry-specific challenges
Working knowledge of Microsoft Dynamics 365, Microsoft Copilot, AI, and the broader Microsoft technology stack strongly preferred
Commercial understanding of business drivers, risks, upsell, and cross-sell opportunities
Track record of consistently exceeding qualified lead generation and opportunity creation targets
Excellent written and verbal communication skills
Highly organised and process-oriented, with strong CRM discipline
Microsoft CRM experience preferred
Resilience, self-motivation, and desire to learn and improve
Ability to collaborate with Marketing, Sales, and Delivery teams
Bachelor’s degree in Business, Marketing, or an equivalent combination of education and experience

Benefits

Comp & perks

Open, flexible, vibrant, collaborative, and diverse work culture
Inclusive work environment
Equality and diversity championed
Always learning mentality
Collaborative team environment