sa.global

Sales Development Rep

• Conduct in-depth qualification of inbound and outbound leads to assess needs, fit, budget, decision process, and timing
• Represent the company’s products and services and explain how solutions meet customer needs and support digital transformation
• Generate leads and build relationships through proactive outreach
• Manage and maintain a pipeline of qualified prospects and engage Business Development Managers for next steps
• Identify best practices and refine lead-generation and qualification strategies
• Use Microsoft CRM, 6Sense, LinkedIn, ZoomInfo, cold calls, and email to generate and qualify sales opportunities
• Prepare for prospect calls through company background research
• Build long-term, trusting relationships with prospects
• Seek new business opportunities and schedule meetings or calls between prospects and Business Development Managers
• Provide weekly, monthly, and quarterly reporting on lead qualification metrics to the direct manager
• Identify prospect engagement trends and share insights with Marketing and Sales
• Provide actionable feedback for campaign improvement
• Enter, update, and maintain accurate CRM information on leads, prospects, and opportunities

Sales Development Representative

Business Development Rep

• Develop and execute the Americas Legal Industry growth strategy aligned with sa.global's global Legal Industry vision
• Identify priority market segments, growth opportunities, industry trends, and emerging market needs
• Develop and manage strategic relationships with Microsoft and key legal technology partners
• Establish and grow partnerships within the legal ecosystem
• Build a network of industry advisors, influencers, associations, referral partners, and technology providers
• Establish and expand sa.global's presence within the United States and Canada legal sector
• Build executive-level relationships with managing partners, legal operations leaders, CFOs, CIOs, and other senior stakeholders within law firms
• Drive awareness of sa.global's Legal Industry capabilities, solutions, and value proposition
• Work with Product, Delivery, and Legal Industry leadership to evolve industry-specific solutions and offerings
• Provide market insight and client feedback to influence solution development and go-to-market strategies
• Represent sa.global at legal industry events, conferences, webinars, and professional forums
• Contribute to industry content, market positioning, client success stories, and thought leadership initiatives
• Drive pipeline creation, client acquisition, and revenue growth across the Legal Industry practice
• Develop business cases, proposals, presentations, and commercial strategies for strategic opportunities
• Provide accurate pipeline updates, forecasts, and growth plans to leadership
• Support commercial negotiations and successful transition from sales to delivery

Business Development Director, Americas

Full-stack Engineer

• Own the reasoning core of empower, sa.global's industry-specific agentic AI platform
• Design and implement multi-agent workflows and orchestration graphs using frameworks such as LangGraph
• Apply DSPy or comparable declarative prompt-programming approaches
• Build and maintain MLflow-tracked evaluation harnesses measuring accuracy, faithfulness/hallucination rate, latency, and instruction-following
• Architect agent memory, tool-calling, guardrails, and human-in-the-loop controls for production workflows
• Prototype retrieval architectures over the Neo4j-backed Business Knowledge Graph using GraphRAG, LlamaIndex, pgvector, and pg_search
• Collaborate with Level I engineers
• Decide when agentic patterns are warranted versus simpler deterministic approaches
• Use AI coding agents to prototype and stress-test agent architectures, generate evaluation scaffolding, and build custom skills and tooling

Senior AI Product Engineer

Platform Engineer

• Design, build, and operate production-grade REST APIs and backend services powering empower's Data Hub and Agent Workflows
• Integrate open-source and commercial AI/LLM tools into backend systems, including RAG pipelines, embeddings, vector search, and model routing across providers
• Build and maintain data pipelines and integrations feeding the Business Knowledge Graph
• Own service reliability, performance, security, monitoring, cost, and scaling
• Collaborate with AI Product Engineers to expose platform primitives, including tool endpoints, retrieval APIs, and data contracts, for agent workflows
• Integrate open-source and commercial AI capabilities cleanly and reliably into the platform foundation
• Build scalable APIs, distributed services, data pipelines, and retrieval infrastructure connecting enterprise data, knowledge, and AI capabilities across the empower platform

Sales Development Representative

Business Development Director, Americas

Senior AI Product Engineer

Senior AI Platform Engineer