Sabio

Full-stack Engineer

• Own the day-to-day technical development of the Sabio application and deliver features against the product roadmap
• Design, build, test and maintain full-stack features across the user interface, backend services and integration layers
• Work with the Genesys team to define and deliver Genesys Cloud administration integrations
• Take features from technical design through implementation, automated testing, release and post-release support
• Improve application performance, reliability, maintainability and operational visibility
• Plan and deliver application versions to existing customers, considering compatibility, deployment risk and service continuity
• Diagnose and resolve complex issues across the UI, backend, real-time communications, message processing, cache and AWS infrastructure
• Maintain automated test coverage using Playwright and Jest, supported by peer review and source control
• Provide estimates and identify technical risks, dependencies and blockers early
• Maintain technical documentation and contribute to engineering standards and reusable development patterns
• Work with product, delivery and customer-facing teams to translate roadmap requirements into practical technical solutions

Explore Senior Software Engineer at Sabio. Review requirements and application details.

Senior Software Engineer

• Provide day-to-day technical leadership for the Software Engineering team in South Africa
• Write, review and maintain high-quality production code across frontend, backend and integration layers
• Lead technical delivery of complex AI-enabled, voice and contact centre solutions from design through deployment and operational support
• Apply technical direction across multiple projects while ensuring scope, quality, security, performance and delivery commitments
• Act as the senior escalation point for complex technical issues across application code, integrations, cloud services, infrastructure and production environments
• Remove technical blockers and escalate delivery risks early
• Break down work, assess technical complexity and provide realistic estimates, assumptions and dependencies
• Mentor engineers through pairing, coaching, design reviews and code review
• Work with delivery leads, architects and customer stakeholders to shape technical approaches and communicate progress, risks and trade-offs
• Promote automated testing, CI/CD, observability, security controls, documentation and reusable patterns
• Contribute to the AI Practice leadership team on standards, resourcing, capability, technical risk and continuous improvement
• Support production services through structured troubleshooting, root-cause analysis and reliability improvements

Explore Lead Software Engineer at Sabio. Review requirements and application details.