Safari Micro

Infrastructure Engineer

• Administer and support Windows Server environments and core infrastructure services
• Manage Active Directory, Group Policy, DNS, DHCP, user accounts, permissions, and identity management
• Administer Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, licensing, and user support
• Maintain VMware and Hyper-V virtualization environments, including provisioning, monitoring, and troubleshooting virtual machines
• Support physical servers, storage systems, and data center operations
• Manage backup and disaster recovery solutions to ensure business continuity
• Assist with network infrastructure, including switches, firewalls, VPN connectivity, and wireless environments
• Provide Tier II/III technical support and serve as an escalation point for complex technical issues
• Troubleshoot infrastructure, application, hardware, and end-user technology problems
• Implement security best practices, system patching, and vulnerability remediation
• Maintain technical documentation and participate in infrastructure projects and upgrades
• Collaborate with internal teams, vendors, and business stakeholders to support organizational and client technology needs

Senior Infrastructure Engineer