Strategic Technology Coordinator

Safari Micro

. Work directly with the VP of IT Solutions to coordinate customer opportunities, technical initiatives, and internal priorities .

Posted 11/12/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in IT project management and technical coordination, with a strong focus on stakeholder engagement and communication. Proficient in managing project scopes, Statements of Work, and delivering technology solutions in collaboration with senior leadership and technical teams.

Highest-signal resume keywords

IT Project ManagementTechnical CoordinationStakeholder ManagementSOW FamiliarityCloud Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Project ManagementTechnical CoordinationBusiness Technology SolutionsProject ScopesDeliverables TrackingTechnical RequirementsMicrosoft 365AzureNetworking and SecurityData Center Technologies

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationDetail-OrientedProactiveMultitasking

Tools & Technologies

CRM PlatformsTicketing SystemsProject Management PlatformsCisco TechnologiesHPE TechnologiesDell TechnologiesLenovo Technologies

Industry Keywords

Managed IT ServicesProfessional ServicesIT Infrastructure ProjectsTechnology ConsultingVAR/MSP

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Work directly with the VP of IT Solutions to coordinate customer opportunities, technical initiatives, and internal priorities
Schedule and coordinate customer discovery calls, technical meetings, solution reviews, and internal planning sessions
Participate in customer meetings with the VP of IT Solutions, sales representatives, engineers, and other technical resources
Liaise between the VP of IT Solutions and the sales organization to ensure technical opportunities receive appropriate attention and follow-through
Assist with developing, organizing, reviewing, and tracking Statements of Work, project scopes, proposals, and technical documentation
Capture customer requirements, meeting notes, decisions, action items, owners, and follow-ups
Coordinate internal technical resources and communicate responsibilities, deadlines, and next steps
Track IT projects and opportunities from initial discussions through scoping, handoff, and delivery
Follow up with sales representatives, engineers, customers, vendors, and stakeholders
Prepare the VP of IT Solutions for customer meetings by organizing background information, requirements, issues, and action items
Maintain visibility into open projects, customer requests, SOWs, technical opportunities, and deliverables
Identify communication gaps or potential project delays and proactively escalate them
Improve processes and documentation across the IT Solutions organization

Requirements

What you’ll need

5+ years of experience in IT project management, technical coordination, technology services, or solutions delivery
Proven experience coordinating IT projects and managing multiple stakeholders
Strong technical acumen and familiarity with business technology solutions
Experience participating in customer-facing technical meetings and working with sales teams, engineers, and technical resources
Familiarity with SOWs, project scopes, deliverables, timelines, and technical requirements
Strong project management, organizational, and multitasking skills
Excellent written and verbal English communication skills
Proactive, detail-oriented, and capable of independently driving tasks and following through on deliverables
Comfortable working directly with senior leadership, customers, and U.S.-based teams during U.S. business hours
Preferred experience in managed IT services or professional services, IT infrastructure projects, cloud and Microsoft technologies, networking and security, data center/server/storage technologies, Microsoft 365 and Azure, Cisco/HPE/Dell/Lenovo or similar enterprise technology solutions, CRM/ticketing/project management platforms, or IT reseller/VAR/MSP/technology consulting environments

Benefits

Comp & perks

Competitive pay, based on your experience and technical depth
Brand new WFH gear: Laptop, monitor, headset
Mandatory government benefits + 13th month pay
HMO (w/1 dependent)
15 days of PTO/year + Birthday Leave
Paid certifications + training aligned to your career goals
Year-end performance bonus