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Human Resources Services Manager
Safeguard Global. Serve as the main point of contact for HR-related questions throughout the worker lifecycle .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing HR processes, including onboarding, offboarding, and compliance with employment laws. Proficient in advising on employment relations and managing payroll while ensuring effective communication in both Spanish and English.
Highest-signal resume keywords
Human Resources Generalist ExperienceEmployment Termination ManagementPayroll ManagementBilingual Communication SkillsKnowledge of Employment Legislation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Onboarding ProcessesOffboarding ManagementEmployment Contract DevelopmentPerformance ManagementLegal ComplianceHR Policy ApplicationRisk MitigationSalary AnalysisEmployment Relations AdvisoryProject Management
Soft Skills
Communication SkillsAdvisory SkillsProblem-Solving SkillsInterpersonal SkillsCollaboration Skills
Certifications & Qualifications
Bachelor's Degree in Human Resources Management
Industry Keywords
GEO HR ProcessesEmployee Personal Data ManagementBenefit PackagesInternational HR ExperienceComplex HR Projects
About the role
Key responsibilities & impact- Serve as the main point of contact for HR-related questions throughout the worker lifecycle
- Work with Operations to ensure successful onboarding of new GEO workers
- Support delivery of GEO HR processes, including handbooks, policies, practices, and procedures, ensuring legal compliance
- Develop and maintain employment contracts for starters, leavers, extensions, and employment transfers
- Manage complex HR projects and issues involving workers and clients, including performance management, terminations, and employment transfers
- Advise clients on career progressions, promotions, salary analysis, and recommendations
- Manage worker offboarding, including voluntary and involuntary departures and retirements
- Advise and support management on HR responsibilities
- Apply and update HR policies, procedures, and working conditions, ensuring communication and compliance
- Maintain employee personal data according to local laws
- Participate in projects requested by the immediate line manager
- Identify process gaps and recommend or implement changes to mitigate risk
- Provide the GEO Team and line management with updates on employment law
- Provide guidance and support to Sales, Operations, Supply Chain, and line management
- Work with benefit providers to deliver legally compliant benefit packages and provide benefit costing updates
- Manage monthly payroll for all workers with the local payroll team, ensuring legal compliance
Requirements
What you’ll need- Bachelor's degree in Industrial Relations, Human Resources Management, or a related field
- Minimum of three (3) years of experience as a generalist in a Human Resources role, preferably in a company of international scope
- Knowledge of legislation and rules applicable to areas of responsibility
- Experience managing employment terminations is essential
- Experience advising on complicated employment relations issues
- Payroll experience is desirable
- Excellent spoken and written Spanish communication skills (essential)
- Excellent spoken and written English communication skills (essential)
Benefits
Comp & perks- Remote first, with flexibility to include school runs and gym breaks in your schedule
- Paid leave to bond with your new family member
- 2 charitable days
- Reward & Recognition Program
- Annual bonus scheme or sales incentive plan
- Flexible coworking space options based on location
- Access to 2 learning platforms for continuous growth
- International environment and collaboration across the world