Assistant Store Manager

Safelite

. Lead and direct front-line associates to ensure memorable customer experiences .

Posted 10/22/2026full-timeSpringfield • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in retail operations, ensuring compliance with safety regulations and delivering exceptional customer service. Proficient in training associates and managing inventory while maintaining high standards of store appearance and productivity.

Highest-signal resume keywords

Leadership ExperienceCustomer Service ManagementInventory ControlOSHA ComplianceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ControlCash ManagementLoss PreventionInstallation TechniquesVehicle MaintenanceDocumentationOperational ProceduresWork Order ManagementCustomer Complaint ResolutionCross-Training

Soft Skills

Motivational LeadershipProblem SolvingCommunication SkillsTeam CollaborationProfessional Appearance

Tools & Technologies

Microsoft Office SuiteWeb ApplicationsGeneral Office Equipment

Certifications & Qualifications

Valid State-Issued Driver’s License

Industry Keywords

Retail OperationsService Center EnvironmentsAutomotive ExperienceSafety RegulationsCustomer Experience

About the role

Key responsibilities & impact

Lead and direct front-line associates to ensure memorable customer experiences
Lead operations for an individual retail location, including associate assignments, cash management, inventory control, loss prevention, safety, and store appearance
Motivate and lead associate activities to maximize productivity and customer service
Provide associate cross-training for operational stability
Respond to customer complaints and warranty issues
Process casualty losses and repair damages
Manage work order assignments and routing of mobile jobs
Ensure procedures are followed and vehicles are loaded and dispatched timely
Train associates on installation techniques, procedures, vehicle and equipment maintenance, documentation, and internal technology platforms
Monitor productivity, inventory, and cleanliness to ensure quality standards
Ensure compliance with OSHA and other federal, state, and local regulations
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred
Valid state-issued driver’s license required
1+ year of supervisory/leadership/key holder experience
3-5 years of experience in retail or service center environments; automotive experience preferred
Proficiency with Microsoft Office Suite, web applications, and general office equipment
Comfort working outside in a variety of weather conditions
Present a professional appearance and wear personal protective equipment
Ability to lift and carry up to 35 lbs. for short periods
Ability to work at elevated heights
Ability to remain on your feet for extended periods

Benefits

Comp & perks

Competitive weekly pay
Bonus opportunities
401(k) plan with company matching
Medical coverage plans
Paid time off (PTO) programs
Company holidays
Paid volunteer days
Up to $5,250 annually in tuition reimbursement
Paid training
Tools and resources needed for success