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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vehicle glass repair and replacement, including recalibration of automotive safety systems and proficiency with diagnostic tools. Maintains high-quality service standards while ensuring compliance with safety regulations and effective communication with customers.
Highest-signal resume keywords
Vehicle Glass RepairRecalibration of Automotive Safety SystemsSafelite SafeTech™ CertificationComputerized Diagnostic ToolsOral and Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle Glass ReplacementTroubleshootingUse of Hand ToolsUse of Power ToolsLifting and Carrying Up to 50 PoundsReading Technical DirectionsOperating Motor Vehicles SafelyWorking with ChemicalsProblem-SolvingMaintaining Professional Appearance
Soft Skills
Communication AbilityAbility to Work Under PressureFlexibility on Start and End Times
Tools & Technologies
True Seal®Ezi-Wire™Glass Table SystemMRM TechnologyWork Order SystemsCustomer Administration Systems
Certifications & Qualifications
Safelite SafeTech™ CertificationValid State-Issued Driver’s License
Industry Keywords
Automotive Safety SystemsVehicle Safety Camera TechnologyPPE PoliciesCompany Policies and Standards
About the role
Key responsibilities & impact- Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop
- Complete repairs, replacements and recalibrations safely, efficiently and with high quality
- Clean customer vehicles after every job
- Recalibrate automotive safety systems, troubleshoot and complete diagnostic testing
- Operate Safelite tools and technologies, including True Seal®, Ezi-Wire™, Glass Table System, chemicals, work order and customer administration systems, and MRM technology
- Safely operate company and customer vehicles
- Communicate with scheduled customers in person, by text and phone
- Present, promote and sell Safelite promotional items and services
- Comply with company policies and standards
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma GED/Equivalent Preferred
- Valid state-issued driver’s license and any other license(s) required by federal, state and local laws to operate a company vehicle
- Safelite SafeTech™ certification required
- Must be 18 years of age or older
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
- Ability to stand for extended periods and work in tight spaces; bend and twist body
- Ability to use hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with federal, state and local laws
- Agreement to be monitored via in-cab vehicle safety camera/video surveillance technology
- Ability to work outside in varied weather conditions and extreme temperatures for extended periods
- Ability to work with chemicals, including flammable chemicals, as applicable
- Ability to work scheduled days with flexibility on start and end times
- Proficiency using computerized diagnostic tools for recalibrations and troubleshooting
- Problem-solving and ability to troubleshoot independently and collaboratively
- Ability to read, write and interpret English and technical directions
- Oral and written communication ability
- Ability to maintain professional appearance and adhere to uniform and PPE policies
- Willingness and ability to maintain stable performance under pressure
- Other qualifications may be required for employment eligibility under applicable laws and company policies
Benefits
Comp & perks- Competitive weekly pay starting at $22.25/hour, increasing to $26.50/hour after training and certification
- Earn $5/set of wiper blades when added for customer safety
- Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction
- Benefits package valued at more than $10k, including 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days
- Program to buy additional PTO or sell unused time up to 16 hours
- Up to $5,250 annually in tuition reimbursement
- Paid training
- All tools and resources needed for success