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Banquet Captain
Saffire, LLC. Review Banquet Event Orders with the Executive Chef and Banquet Manager before each event .
Tech Stack
Tools & technologiesChef
About the role
Key responsibilities & impact- Review Banquet Event Orders with the Executive Chef and Banquet Manager before each event
- Conduct pre-event inspections of function spaces
- Meet with clients to confirm itineraries and last-minute adjustments
- Lead pre-shift lineups, assign tasks, inspect uniforms, review menus, and communicate service expectations
- Supervise banquet servers and ensure high-quality service delivery
- Anticipate guest needs and respond to requests during events
- Monitor food presentation, garnishes, and adherence to event specifications
- Enforce responsible alcohol service according to company policies
- Address guest concerns and service issues promptly and professionally
- Complete event closing duties and Captain's Reports detailing operations and client feedback
- Ensure staff complete side-work and closing responsibilities
- Provide staff performance feedback and communicate disciplinary concerns to the Manager
- Maintain cleanliness and organization in front-of-house and back-of-house areas
- Foster a positive, productive, and cooperative work environment
- Notify management when supplies are running low
- Perform other duties as assigned
Requirements
What you’ll need- High school graduate or equivalent
- One year's experience as a banquet server or banquet Captain
- Previous supervisory experience preferred
- Must communicate effectively, verbally and in writing, in English
- Ability to make quick decisions
- Excellent organizational, planning, communication, and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Ability to solve problems effectively and prioritize multiple projects while meeting strict deadlines
- Ability to work under minimal supervision
- Professional attitude and appearance
- Bilingual English/Spanish is a plus
- Must be able to stand, walk, and push or pull equipment substantially
- Must be able to lift 50 lbs.
- Must be able to perform repetitive eye/hand coordination
- Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed
Benefits
Comp & perks- Equal Opportunity/Affirmative Action employer
- Reasonable accommodations for individuals with disabilities
- Inclusive workplace focused on authenticity, impact, and career growth